Front Desk Coordinator

Practice Locations: Canton

Patient Services Coordinator - Front Desk

Provides clerical support to the medical team and to other patient service personnel as indicated.

JOB ACCOUNTABILITIES

• Answer telephones, take referrals, and transfer calls to appropriate person
• Schedule appointments and contact patients about upcoming appointments
• Maintain medical records
• Activate and inactivate call-forwarding system for the answering system
• Receive and relay messages to appropriate office personnel
• Greet patients
• General clerical work

*The Company reserves the right to add or change duties at any time.

JOB QUALIFICATIONS:

• Minimum Education: High School Diploma or equivalent.
• Minimum Experience: Some previous work-related experience.
• Bilingual English/Spanish (preferred but not required)
• Experience with eClinical Works (eCW) (Preferred but not required)

SKILLS:

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Excellent customer service skills
• Must possess the ability to make decisions and problem solve