Field Service Technician

Professional

“Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position."

Your Responsibilities:

• Act as a liaison and company representative with customers.
• Commission test equipment in test cells including Wire, set-up and troubleshoot test and measurement systems.
• Integrate auxiliary equipment into test system.
• Set-up monitoring and control of relevant safeties
• Create documentation.
• Obtain customer sign-off. Prepare field service reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.
• Perform equipment troubleshooting.
• Provide technical support and parts and technical question research and assisting with requests for quotations.
• Interfaces with Engineering, Production and Project Management to solve technical problems or project issues.
• Assists with Service functions and activities as requested by management; provides support for manufacturing as needed.
• Help desk consultation.
• Present training
• Extensive Travel required

Your Profile:

• Understanding of electrical processes
• Able to read and understand electrical and mechanical schematics and drawings.
• Able to perform quality wiring and electrical setup.
• Basic PLC and Motor Controller experience.
• Understanding of instrumentation and electrical practices
• Must possess excellent written and oral communication skills.
• In-depth knowledge of both electronic and mechanical systems.
• Good knowledge of PC operation, MS Windows, and computer software required.
• Bachelor’s degree in computer science or engineering would be an advantage.
• Previous industrial experience is required.
• Receives trip assignment from inside schedulers; makes travel arrangements to arrive on time according to customer requirements.
• Must be able to obtain a passport.
• Must be able to travel, both domestically and internationally

We offer:

• Attractive compensation model
• Creative and open working environment
• Medical, Dental and Vision
• Vacation, Sick and Holiday Pay
• Educational Reimbursement
• Flextime
• 401K with company match
• Annual bonus