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Customer Service Representative - Call Center
•19 days ago
| Estimated Pay | $11 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Guaynabo, Puerto Rico |
Compare Pay
Estimated Pay We estimate that this job pays $10.72 per hour based on our data.
$8.5
$10.72
$14.82
About this job
Job Description
Job Description
As a Customer Service Representative, you will be responsible for offering guidance to customers by telephone, according to the requests and needs they present; guaranteeing a resolution in the first contact. You will be a key piece in the service experience offering professionalism, courtesy and excellence.
Note: This position requires availability for rotating shifts (including weekends/holidays) and on-site work in our office in Guaynabo or Mayagüez.
Requirements:
- Minimum one (1) year of experience in Customer Service;
- High School or higher education completed;
- Advanced knowledge in computer applications;
- Orientation and commitment towards customer service;
- Excellent verbal and written communication skills;
- Fast documentation and computer navigation.
What are the benefits of being part of our team as a Representative of Services in the field of Health?
- In-service training, regulatory aspects and health
- Telemedicine service 24/7
- Emergency assistance service 24/7
- Employee Assistance Program for handling personal concern
- Assistance in the cessation of tobacco use
- Diabetes prevention program
- Health orientation program for pregnant women
- Opportunity for growth and development
- Contribute to the health and well-being of the population
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