Car Wash Assistant Manager

Job description

Speedy's Convenience is a cherished family-owned and operated business spanning three generations, serving the community with 9 locations in St. Joseph, MO, and an additional location in Kansas City, KS. Our commitment to convenience is unwavering, with four of our locations open 24 hours, and four featuring fully stocked liquor and spirits. At our Truck Stop location, we proudly host a McDonald's and CAT Scales, while both our Kansas City, KS, and St. Joseph, MO sites offer the convenience of Subway.We are building our first new car wash at our Kansas City, KS location . Plus, we make sure to provide FREE AIR at all our locations, ATMs for your convenience, and clean restrooms to ensure your visit is as comfortable as possible

Our Culture

We have a strong company culture that emphasizes a positive and inclusive workplace that highlights teamwork, collaboration, and shared values. We invest in employee growth through training, mentorship, and rewards for high performance.

Our Values

• Customer Satisfaction:Putting our customers' needs first and consistently striving to exceed their expectations.
• Quality:Delivering products and services that meet the highest standards of excellence and reliability.
• Integrity:Upholding the highest ethical standards, transparency, and honesty in all our interactions and decisions.
• Team Work:Fostering a collaborative environment where every team member's unique skills and perspectives contribute to our collective success.
• Safety:Prioritizing the well-being of our employees, customers, and the community by maintaining rigorous safety measures.
• Professionalism:Conducting ourselves with the utmost professionalism, respect, and accountability in all our endeavors.
• Efficiency:Continuously seeking ways to improve processes and streamline operations to enhance productivity and value for our customers.

Why Join Us

• Positive Company Culture:Joining us means becoming a part of a workplace that values teamwork, collaboration, and shared values. We foster a positive and inclusive culture where every employee is valued and contributes to a supportive and harmonious work environment.
• Investment in Employee Growth:We are committed to your professional development. We provide training, mentorship, and rewards for high performance, ensuring that you have the resources and support to advance in your career and reach your full potential.
• Family-Like Atmosphere:As a family-owned and operated business, we extend our familial approach to our employees. When you join us, you become part of our extended family, experiencing the warmth, care, and consideration that come with it. We believe in treating our employees like family, and that's a bond that lasts.

Pay

• $17.00-$19.00 hourlydepending on experience

Benefits

• Medical, Dental, and Vision, and Life Insurance
• Simple IRA / Matching up to 3%
• Family Medical Leave
• Health Savings Account
• On-Site Job Training
• Open Door Policy
• Uniforms
• PTO
• 1 weeks paid vacation after 1 year of employment
• 2 weeks paid vacation after 5 years of employment

Responsibilities

• Team Leadership:Supervise and lead a team of car wash attendants, ensuring effective communication and collaboration.Delegate tasks and responsibilities among staff members.Provide training to new employees and ongoing development for existing team members.
• Customer Service:Maintain a high standard of customer service by addressing customer inquiries and concerns.Ensure that customers receive accurate and helpful information about car wash services.Resolve customer issues promptly and professionally.
• Operational Management:Oversee day-to-day operations of the car wash facility.Schedule and manage staff shifts to ensure adequate coverage during peak hours.Monitor and maintain equipment functionality, coordinating repairs and maintenance as needed.
• Quality Control:Implement and enforce quality control standards for the car wash process.Conduct regular inspections to ensure that vehicles are cleaned to the highest standards.Address any issues related to the quality of car wash services.
• Inventory and Supplies Management:Monitor and manage inventory levels for cleaning supplies, chemicals, and other materials.
• Place orders for supplies and coordinate deliveries.Ensure that all necessary supplies are readily available for the car wash operation.
• Financial Management:Assist in managing the financial aspects of the business, including handling cash transactions and maintaining accurate records.Prepare and reconcile daily cash reports.Collaborate with the management team on budgeting and expense control.
• Safety Compliance:Ensure that all safety protocols and guidelines are followed by staff and customers.Conduct regular safety training sessions for team members.Address and rectify any safety issues promptly.
• Marketing and Promotions:Collaborate with the management team to develop and implement marketing strategies.Promote and upsell additional services to customers.Monitor the effectiveness of promotions and adjust strategies as needed.
• Employee Development:Identify opportunities for professional development among team members.Provide feedback and performance evaluations to staff.Support the career growth and advancement of employees.
• Record Keeping:Maintain accurate records of daily transactions, customer feedback, and operational metrics.Generate reports for management on key performance indicators.
• Compliance:Ensure compliance with local regulations, environmental standards, and industry best practices.
• Problem Solving:Address operational challenges and resolve issues in a timely and effective manner.Collaborate with the management team to develop solutions for broader business challenges.

Our Hiring Process

1. Fill out the simple application.
2. A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call.
3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager.
4. We will make an offer if you are a good fit.

Job requirements

• Previous experience in a retail or car wash environment -Preferred
• Must work well in an all-weather outdoor environment -Required
• Experience in a supervisory or leadership role -Preferred
• Familiarity with inventory management, cash handling, and customer service
• Strong leadership and team management skills
• Strong verbal and written communication skills
• Proficiency in basic computer applications, including point-of-sale systems.
• Availability to work in a flexible schedule
• Must be authorized to work in the United States

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."