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in Columbus, OH
Full Time Front Desk Representative
•8 days ago
Estimated Pay | $13 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Columbus, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $13.37 per hour based on our data.
$11.14
$13.37
$14.54
About this job
Job Description
Job Description
Job Summary
This job is full time and will require you work one weekend day.
Essential Duties and Responsibilities
This job is full time and will require you work one weekend day.
Essential Duties and Responsibilities
- Greet members, prospective members and guests by providing exceptional customer service
- Handle all front desk related activities not limited to:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check ID and Member barcodes into the system
- New member sign-up
- Take prospective members on a tour of the club
- Facilitate needed updates to members accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
- Assist in maintaining the neatness and cleanliness of the club
- Assist in monitoring for safety of persons and cleanliness in the club
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
- Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude at all times
- Punctuality and reliability is a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- High School diploma/GED equivalent preferred