Circulation Specialist

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Department: PUBLIC LIBRARY

Pay Grade: 210

FLSA Status: Nonexempt

JOB SUMMARY

Performs a variety of responsible clerical and support activities in the daily operation of the Library’s circulation desk. This position has a high degree of public contact and is primarily responsible for checking material in and out, as well as assists in training Part Time Circulation Assistant and Part Time Library Aide positions.

ESSENTIAL JOB FUNCTIONS

• Provide excellent customer service to ensure the highest quality of service as established by the City of Page.
• Performs circulation duties, responds to public and staff inquires and resolves problems.
• Handles circulation of Library materials and maintains circulation control.
• Creates weekly overdue notices and follow-up letters.
• Insures proper daily operation of public area of Library during business hours.
• Operates all office equipment such as typewriter, computer, 10-key and microfiche reader and copier.
• Collects fines and fees
• Performs departmental administrative duties including assignment of daily duties, writing reports, and statistical reporting.
• Participates in library special projects as required or as necessary.
• Performs basic equipment trouble-shooting and maintenance. Will follow through with a work order for the library manager’s approval to arrange for servicing of library equipment and/or facilities.
• Assists in planning, implementing, and evaluation of circulation services. Participates in committees that recommend policies to the library manager. Aid in patron services to ensure the efficient, effective and economical delivery of services.
• Processes interlibrary loan requests by locating the material and preparing the necessary paperwork. Records and prepares lost/damaged interlibrary loan invoices for payment.
• Develops and maintains all routines necessary to ensure the effective operation of the library consistent with the Page Public Libraries policy and procedure. Provides suggestions for improvements to circulation policies and procedures.
• Assigns work to library aide staff, when applicable.
• Communicates and interrupts Page Public Library’s policies and procedures to staff and the public. Responds to queries and resolves circulation problems and concerns from staff and public. Is required to inform the Library manager of problems and incidents that occur which need the Library managers attention.
• Provides quality service through leadership, guidance and communication to and with library staff to meet community needs.
• Assists with collection maintenance
• Responsible for the appearance and order of public spaces, the new book collection, the magazine and newspaper collection, and the audiovisual/dvd collection
• Arranges booking of meeting room and schedules displays.
• Contributes to the library’s long and short range plans concerning the use of new trends and technologies and making recommendations as applicable.
• Makes recommendations to library manager for capital budget items.
• Creates displays/material to enhance the library collection and materials to promote library services.
• Maintains a high level of ethical behavior and confidentiality.
• Serves as Librarian in charge, as needed.
• Participates in periodic evaluation of assigned employees
• Recommends improvements, modifications, and implementation of goals and objectives, policies and procedures.
• Performs other related duties as assigned.

QUALIFICATIONS

Education and Experience:

• High School Diploma or GED.
• One (1) year of previous clerical/library experience (office and cataloging) with prior library experience preferred;
• or any combination of experience and training predicting the ability to successfully fulfill the required knowledge.

Licenses or Certifications:

• None.

Special Requirements:

• None.

Knowledge, Skills and Abilities:

• Knowledge of library organization, facilities, services, methods and policies is important.
• Knowledge of office procedures.
• Knowledge of computers and solutions library circulation system, including the “OPACs”. Alternative programs may be considered.
• Skill in typing at least 45 wpm.
• Skill in adapting to varying atmosphere day by day.
• Skill in using small hand tools for minor repairs. Basic ability to operate copier, fax, microfilm, microfiche reader/printer and video equipment.
• Ability to interact with library patrons courteously and effectively is vital.
• Ability to establish and maintain cooperative working relationships with all departments and local businesses.
• Ability to interact with co-workers and establish effective working relationships.
• Ability to use listed tools and equipment.

PHYSICAL DEMANDS

While performing the duties of this job, the employee must exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The following physical abilities are required: balancing, climbing, crouching, feeling, fingering, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, and visual acuity.

WORK ENVIRONMENT

The work requires decision making that could lead to major community or organizational consequences if this position fails to make the appropriate decision at the time.

Page has the right to revise this job description at any time. This description does not represent in any way a contract of employment.