Assistant Manager

JOB SCOPE:

• Serves as the lead assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
• Full responsibility for specific financial controls, crew training assignments, and the screening of prospective employees under the direction of the Restaurant General Manager
• Performs hands-on work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence

POSITIONS SUPERVISED:

• Shift Lead(s) and Restaurant Team Member(s)

JOB QUALIFICATIONS:

• High School Diploma or GED preferred
• 1-3 years experience in either a food service or retail environment including Profit & Loss responsibility
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Strong analytical/decision-making skills
• Basic personal computer literacy

CORE RESPONSIBILITIES:

• Assists in management of day-to-day operations by managing labor, counting inventory and supplies, and developing the restaurant team
• Analyzes sales, labor, inventory and controllables on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets
• Ensures that facility and equipment are maintained to company standards on a day-to-day basis
• Supervises others efficiently and coordinates their work
• Principle trainer for new crew members, and conducts formal crew performance appraisals
• Assists in management of day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains