Restaurant shift Manager

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary
We are seeking an experienced Restaurant Manager to join our team! The Restaurant Manager at Dickey's Barbecue Pit plays a crucial role in ensuring the smooth and efficient operation of the restaurant. This position involves overseeing day-to-day operations, maintaining high standards of food quality and customer service, managing a team of employees, and contributing to the overall success of the restaurant. The ideal candidate is a strong leader with experience managing a successful restaurant.


Duties and Responsibilities:

• Operational Management: Oversee all aspects of daily restaurant operations, including opening and closing procedures, ensuring compliance with health and safety regulations, maintaining cleanliness and organization, and managing inventory levels.
• Customer Service: Provide exceptional customer service by greeting and assisting guests, addressing any concerns or issues, and ensuring a positive dining experience. Train and coach employees on delivering excellent customer service.
• Staff Management: Recruit, hire, train, and schedule employees to ensure adequate staffing levels. Provide ongoing coaching and performance feedback, conduct regular performance evaluations, and implement training programs to develop team members.
• Food Quality and Presentation: Maintain high standards of food quality, consistency, and presentation. Monitor food preparation, portioning, and cooking processes to ensure compliance with Dickey's Barbecue Pit's standards.
• Sales and Revenue Growth: Collaborate with the management team to develop and implement strategies to drive sales and increase revenue. Monitor sales performance, analyze trends, and identify opportunities for improvement.
• Inventory Control: Manage inventory levels, conduct regular inventory audits, and implement effective control measures to minimize waste and control costs. Place orders with suppliers to ensure adequate stock levels.
• Financial Management: Monitor and control expenses, including food and labor costs, to meet budgetary targets. Implement cost-saving measures without compromising quality or service. Prepare and analyze financial reports as required.
• Training and Development: Continuously train and develop the restaurant staff to enhance their skills and knowledge. Conduct regular training sessions on customer service, food safety, and operational procedures.
• Compliance: Ensure compliance with all applicable laws, regulations, and company policies. Maintain accurate and up-to-date records, including employee files, inventory reports, and financial documentation.

Qualifications:

• Previous experience in restaurant management, preferably in the fast-casual or quick-service industry.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Knowledge of food safety and sanitation regulations.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure