Customer Service Optician

 

Optician/Customer Service Needed We are looking for a motivated individual to join our team of professionals. We offer a great work environment along with opportunities for career and financial growth.  The ideal person must be able to work with our large base of customers by delivering quality optical care along with outstanding and friendly customer service. You must be able to assist patients with eyeglasses fittings, eyewear testing and optical dispensing. 

NO Experience Needed

Prior medical office or eyecare experience is a plus, but it’s certainly not required.  We offer paid training to the right person with a great attitude, a helpful heart and a love of learning!

Job Responsibilities

• Use prescription information from the doctor and the patient’s preferences, face shape and other factors to help select the appropriate pair of eyeglasses, frames and lenses.
• Give product recommendations to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coatings.
• Take accurate measurements of each patient’s face and optical details to ensure a comfortable and proper fit before ordering frames.
• Adjust new frames using optical tools to get a closer and more accurate fit on the patient’s face when the patient has problems with comfort or poor vision.
• Maintain a clean and visually appealing daily optical display by organizing the stock of eyeglasses, sunglasses and accessories.
• Complete additional office tasks regularly such as preparing paperwork for patient insurance payments, ordering and maintaining  inventory and tracking sales orders.
• Use our state-of-the-art lens edger to shape prescription lenses and then insert them into frames.                              
• Educate patients on their insurance coverage

 

Job Skills & Qualifications

Required:

• Strong attention to details
• Excellent customer service and communication skills
• Proficiency with computers and Microsoft programs

• The ability to operate specialized equipment

If these sound like you, please apply!

• You’ve got a great sense of style and love to help people look their best.
• You’re happy to take as much time as a patient needs to pick the right glasses.
• You’re confident in making recommendations.
• You connect with people quickly and easily.  
• You feel that every customer deserves red carpet treatment.
• You’re known for doing what you say you’re going to do – no excuses!
• Your reputation for honesty and integrity is legendary.
• You take pride and ownership in your work – whatever you do, you do it well.
• You see yourself as an integral part of your team’s success (because we will).
• You’re always up for learning something new, and you master new skills quickly.
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

 

About Us

Lakeside Vision is a high-volume optical practice in Hawley. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. 

We offer:

• Healthcare and Vision Benefits
• Paid vacation and holidays
• Employee Profit Sharing

 If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We value your time, so we’ll be back in touch with you very quickly.

 

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