General Manager

Opening in 1st quarter of 2025, Owensboro Racing & Gaming will be CDI’s newest state-of-the-art venue featuring 600 state-of-the-art historical racing machines (HRMs), a retail sportsbook, simulcast wagering and multiple food and beverage offerings.

Get your career on track with Owensboro Racing & Gaming! Part of the Churchill Downs, Inc. family, Owensboro Racing & Gaming is located in Owensboro, KY. We offer a comprehensive total rewards package including competitive salary and excellent benefits. Join the fun and apply TODAY!

Position Objective:

The General Manager will ensure Owensboro Racing and Gaming efforts to maintain and enhance its position for HRM Gaming, horseracing, and entertainment and is implemented in a cost effective and profitable manner. The successful candidate will also be tasked with continued oversight for any expansion projects and directly responsible for the continued successful operation of all on-site activities.

Primary Duties and Responsibilities:

• Provide direction in the operation of HRM gaming, racing, and other non-gaming departments to ensure the most efficient and profitable operation while maintaining the highest standards of compliance, quality, and service
• Establish and administer procedures pertaining to the proper coordination of all operating activities with special emphasis on regulatory compliance, safety, team member relations, guest relations, internal controls, and the security of company funds and assets
• Maintain an updated knowledge of Gaming Laws/Regulations applicable to areas of responsibility
• Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Inspect and review all operations, confer with directors, managers, and supervisors as required to assure efficient utilization of manpower and facilities
• Supervise and direct the day-to-day operations through assigned department leaders; counseling, guiding, and instructing them in the proper performance of their duties
• Continuously monitor and improve the guest experience
• Controls expenses in reporting departments and checks profit and loss statements daily.
• Plan, develop and implement revised procedures to improve the efficiency and profitability of operating areas
• Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary
• Be aware of competitive operations (internal practices, gaming procedures, promotions) and recommend appropriate action in accordance with a sound marketing plan
• Establish and maintain effective channels of communications upward, downward, and laterally
• Responsible for team member satisfaction in all departments, working closely with Human Resources and taking corrective action as needed
• Uphold the highest personal and professional ethical standards and motivate others to do the same
• Ensure that all assigned departments are staffed with competent personnel who have the skills & aptitude to meet our standard of excellence
• Perform related duties as assigned

Supervisory Responsibilities:

Yes

Standards of Performance:

• Management abilities demonstrated in managing the property profitability
• Maintain a high level of integrity and professionalism
• Maintaining interpersonal professional working relationships among all personnel and the public
• Ability to work calmly in difficult, high pressure and high stress situations
• Ability to communicate clearly and persuasively
• Sound business judgment and determination
• Adherence to Code of Conduct and all Company policies and procedures
• Maintain an open-door policy for Team Members to allow open communication
• Oral and written communication skills
• Overall responsibility relative to the performance of the property

Education, Training, Certification, Licenses and Experience:

• Bachelor's degree in Business Administration or related field;
• MBA preferred;
• General Manager experience in the gaming industry strongly preferred;
• Property expansion experience preferred;
• Kentucky Horse Racing Commission License

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Churchill Downs Incorporated reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

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