Product Delivery Analyst

This role is an integral part of The Media Trust’s Client Operations Verification Product Delivery team. As a Product Delivery Analyst, you will collaborate closely with other members of the verification team to utilize web-based tools and systems effectively. Your primary responsibility will be to capture targeted digital ad campaign screenshots (tearsheets) tailored to meet the needs of our Publisher Clients.

Responsibilities

The primary responsibilities include: 

• Utilize Ad Server UI (GAM) proficiently to extract essential publisher contract details and campaign information accurately.
• Employ TMT’s proprietary systems and services effectively to identify and capture active ad campaigns across various Publisher websites and platforms.
• Conduct thorough web-based scans to identify targeted ad campaigns for screen capture across different geographical locations and user devices.
• Utilize a diverse range of devices including phones, tablets, and desktops to ensure comprehensive ad campaign monitoring and capture.
• Provide exceptional customer service to publisher clients, promptly addressing inquiries related to screenshots and refresh requests.
• Periodically configure proxy settings on devices to simulate browsing from different geographical locations, ensuring accurate ad campaign representation.
• Collaborate closely within a team environment to meet monthly new launch and refresh demands from clients within specified Service Level Agreements (SLAs).
• Monitor digital ecosystems consistently to locate and capture live ad campaigns, staying updated with industry trends and developments.
• Assist in tracking client usage metrics for monthly reporting and invoicing purposes, ensuring accuracy and completeness of data.
• Demonstrate flexibility to work outside regular business hours as needed to meet client demands effectively.
• Continuously strive to improve and optimize methods, tools, and capabilities utilized within Verification services, contributing to enhanced efficiency and effectiveness.

Qualifications

• Bachelor’s degree in a relevant field (preferred) or equivalent practical experience.
• Proficiency in using Ad Server UI (GAM) and familiarity with digital advertising ecosystems.
• Strong analytical skills with the ability to gather and interpret data effectively.
• Excellent communication skills, both verbal and written, with a customer-centric approach.
• Detail-oriented mindset with a commitment to accuracy and quality assurance.
• Ability to work independently and collaboratively within a team environment.
• Flexibility to adapt to changing priorities and work schedules, including occasional non-standard hours.
• Continuous learning mindset with a proactive approach to skill enhancement and process optimization.

The Media Trust offers a collaborative working environment where growth is encouraged and nurtured. In addition, we offer competitive salaries and a comprehensive benefits package.

The Media Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.