Rental Associate

Benefits:

• Locally owned and operated
• Career Advancement Opportunities
• HSA Account
• Employee discounts
• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:
We're looking for a highly dependable individual, familiar with common rental store items, to work in our rental department. The right person is organized, comfortable with computers, with prior knowledge or strong interest in learning about outdoor power equipment and rental equipment, with excellent customer service skills. Qualified candidates must be able to perform the following tasks with little or no supervision.

Responsibilities:

• Build and maintain customer relationships.
• Answer incoming phone calls and provide rental rates and quotes.
• Check rentals in and out each day and maintain contract files and rental reservations.
• Write rental contracts on a PC program.
• Schedule pick-up and/or delivery of rental equipment and load/unload equipment.
• Sell Stihl-brand products, including customer education, support, and product registration.
• Engage in discussions with customers related to the proper equipment based on customers needs.
• Support the retail store as needed (customer service, stocking, cashiering).

Qualifications:

• Able to work a flexible schedule to support business needs, including weekends.
• Superior organizational skills with strong attention to detail.
• Strong computer skills and ability to learn computer-based concepts quickly.
• Capable of handling multiple tasks at one time.
• Good driving record, some delivery and pick-ups. Ability to drive a trailer is a plus.
• Knowledge of, or ability to learn, all rental equipment, including operation, application, capabilities, and limitations.
• Knowledge of, or ability to learn, routine maintenance and troubleshooting requirements of all rental equipment.
• Aptitude/general knowledge of (or interest and ability to learn about) small engines.
• Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.
• Able to lift, bend, and stand as required by the job.