Technical Editor

• Ability to work effectively on several projects simultaneously, independently from general guidance, and with groups.
• Thorough knowledge of documentation security processes.
• Strong organizational skills with close attention to detail.
• Ability to communicate effectively with all levels of the organization, including management, highly skilled technical staff, non-technical personnel, senior management, and executive leadership.
• Ability to efficiently handle stressful situations and short notice assignments.

Duties:

• Elicits, analyzes, validates, edits, and revises business requirements to be included in technical documentation, such as user manuals, installation manuals, help documents, and tutorials. Ensures that documents follow the style laid out in the corporate style guide.
• Reviews documentation for organization, content, technical accuracy, and style.
• 40% Analyzes and updates technical documentation and information, while ensuring consistency and availability to all employees and management.
• Suggests revisions and works with senior management to provide adequate process improvement modifications to existing standards.
• Creates materials for process improvement presentations, which may include prototypes, test matrices, training documents, and process design documentation.
• 25% Creates, formats, and maintains information on the IS intranet portal.
• Ensures content is kept up-to-date with a regular review cycle.
• Formats new content to adhere to IS intranet portal standards and ensure the information follows the corporate style guide. Gathers and analyzes organizational information and update Hierarchical Matrix, Organizational Chart, and Client Diagram as necessary.
• 15% Consults with technical operations staff in gathering, reviewing, and researching the needs of the organization for each assignment.
• 15% Analyzes submitted System Master Index information for usefulness, missing information, and existing content, and maintain master database to include annual content reviews.
• 5% Assists Design Architects with presentation designs and formats across multiple platforms.

Required Skills and Abilities:

• Ability to work effectively on several projects simultaneously, independently from general guidance, and with groups.
• Thorough knowledge of documentation security processes. Strong organizational skills with close attention to detail.
• Ability to communicate effectively with all levels of the organization, including: management, highly-skilled technical staff, non-technical personnel, and senior management.
• Ability to efficiently handle stressful situations and short notice assignments.

Required Software and Other Tools: Microsoft Office, Adobe, and Visio.

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Required Education: Bachelor's degree in Computer Technology, English, Journalism or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology, English, Journalism or other job related degree.

Required Work Experience: 5 years technical writing and/or technical process standards development experience.

Below is the brief introduction of SPECTRAFORCE, the benefits we offer and the disclaimers:
Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams.

We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.

SPECTRAFORCE is built on a concept of "human connection," defined by our branding attitude of NEWJOBPHORIA, which is the excitement of bringing joy and freedom to the work lifestyle so our people (and clients) can reach their highest potential. Our entire workflow and teams are trained to cultivate the joy of NEWJOBPHORIA with candidates and employees throughout their engagement with SPECTRAFORCE. http://www.spectraforce.com

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.