Concierge All shifts - Weekdays/Weekends

InterSolutions is hiring for Apartment Concierge positions! Are you an excellent multitasker with a passion for working with people? This position could be right for you!

InterSolutions provides 24/7 support and paid training, so whether you're just entering the industry or growing your experience we've got you covered. You'll have access to permanent placement opportunities at top communities in your area and receive bonuses for referring new talent! Get Started today!

Essential Job Function:

Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
Provide first-line customer service for all resident requests, issues, and service requests
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanliness

Customer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packages