Steward Supervisor

Proper Hospitality is seeking a Steward Supervisor at Montauk Yacht Club, a 107-room luxury property set to debut within The Collective. We offer competitive wages, flexible scheduling, growth opportunities, discounts across our entire portfolio, a comprehensive benefits offering including health and wellness perks, and a fun, exciting environment within the iconic Hamptons in New York! 

Spanning 35 acres on Montauk’s Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities. 

As the Steward Supervisor, you will play a crucial role in maintaining the cleanliness, organization and efficiency of our kitchen and dining areas, ensuring that our guests receive unparalleled service and experience during their stay.

Responsibilities:

• Supervise Stewarding Team: Lead, motivate and oversee a team of stewards, providing guidance, training and support to ensure the highest standards of cleanliness and efficiency are consistently met
  
  
• Maintain Cleanliness: Ensure all kitchen equipment, utensils and dining areas are maintained to the highest standards of cleanliness and hygiene, in compliance with health and safety regulations
  
  
• Inventory Management: Monitor and manage inventory levels of cleaning supplies, equipment and utensils, ensuring adequate stock levels are maintained at all times
  
  
• Quality Control: Conduct regular inspections of work areas to ensure cleanliness, organization and adherence to hotel standards, promptly addressing any issues or discrepancies
  
  
• Team Coordination: Collaborate closely with other departments, including kitchen staff, servers and management, to facilitate smooth operations and seamless communication
  
  
• Training and Development: Provide ongoing training and development opportunities for stewarding team members, promoting growth, skill enhancement and career advancement
  
  
• Performance Evaluation: Conduct performance evaluations, provide constructive feedback and recognize outstanding contributions to foster a culture of excellence and continuous improvement
  
  
• Safety Compliance: Ensure all stewarding team members adhere to safety protocols and procedures, including proper handling of chemicals, equipment and hazardous materials
  
  
• Event Support: Assist with the setup and breakdown of events, banquets, and special functions, coordinating with relevant departments to ensure seamless execution and guest satisfaction
  
  
• Customer Service: Maintain a professional and courteous demeanor at all times, promptly addressing guest inquiries, requests and concerns to ensure exceptional service delivery and guest satisfaction

Qualifications

• Previous experience in a similar role within the hospitality industry, preferably in a luxury hotel environment
• Strong leadership, organizational and communication skills
• Excellent attention to detail and ability to maintain high standards of cleanliness and hygiene
• Knowledge of health and safety regulations and compliance requirements
• Ability to work efficiently under pressure and in a fast-paced environment
• Flexibility to work varied shifts, including weekends and holidays, as needed
• Certification in food safety and sanitation is preferred but not required

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.