Patient Experience Coordinator / Referral Coordinator

Family Allergy & Asthma is seeking a dedicated and detail-oriented individual to join our team as a Patient Experience Coordinator. As the Patient Experience Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our patients. This position involves various responsibilities related to patient referrals, scheduling, and maintaining accurate records. If you are passionate about healthcare, possess effective communication skills, and thrive in a dynamic environment, we invite you to apply.

Location: 139 S. English Station Rd., Louisville, KY 40245

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay: From $18 / hour

Patient Experience Coordinator Duties and Responsibilities:

• Contacts patients to schedule appointments
• Process incoming fax referrals promptly and efficiently
• Accurately create new patient accounts in the EMR system by obtaining and entering patient demographics and insurance information
• Maintain strict adherence to HIPAA policies and procedures

Patient Experience Coordinator Qualifications:

• Must be at least 18 years of age
• HS diploma or GED required
• Medical office experience strongly preferred
• Must be able to work independently and have strong attention to detail
• Excellent communication and customer service skills

Patient Experience Coordinator Benefits:

• No weekends!
• Paid Holidays and Extra PTO Hours
• Recognition & Rewards Program
• Medical, Dental & Vision
• 401K, (Match), Tuition Reimbursement, and More!

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.