RN Clinical Liaison / Case Manager

Interim Healthcare is a New Hospice Agency in the Antelope Valley owned and operated by Saint Andrew’s Abbey.  Our philosophy is recognizing all people are created in the image of Christ and we are committed to serving the dying and their families by offering love, compassion, and dignity on the journey home to God.

Are you looking to make a difference?  Do you enjoy developing working relationships with other medical professionals?  Do you enjoy working with patients and their families in their homes? 

The RN Clinical Liaison / Case Manager is responsible for providing hospice care to patients within their homes AND for hospital and medical facility-based outreach to identify new referral sources and maintain on-going relationships that will increase census and preference for hospice services.  Registered Nurse Liaisons / Case Managers use their clinical knowledge, empathy, communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice services. Our RN Clinical Liaisons / Case Managers are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service as they further refine their hospice nursing skills through participating in ongoing patient care.

Work schedule will be Friday, Saturday, Sunday and 2 other chosen days of the week. We offer competitive hourly pay plus mileage reimbursement. Pay for patient care/visit hours, and pay for hours spent charting.

• Identifies decision makers and builds working relationships at hospitals, physician’s offices, skilled nursing facilities, assisted living facilities, and various medical institutions
• Makes planned visits to referral source facilities to build census and develop an interconnectedness between hospice personnel and referral sources
• Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced.

• Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced.
• Develops and implements marketing plan for Hospice Services.
• Assures effective conversion of inquiries by working in conjunction with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries.
• Meets with potential Hospice clients and family to explain hospice benefits and solutions in such a manner that they opt for the hospice benefit through Interim HealthCare Hospice.
• Meets with appropriate managers of the consumer audience and skilled home health services to assure optimal conversion of appropriate Interim HealthCare clients and patients to Interim HealthCare Hospice.

• Completes other assignments as requested and assigned.
• Performs assessments and procedures, which require substantial specialized knowledge, judgment, and nursing skill based upon principles of psychological, biological, physical and social sciences.
• Visits in home clients to evaluate the quality of care being provided and reviews clinical notes.
• Completes nursing initial and ongoing assessments of all in home clients within specified deadlines.
• Participates in ongoing interdisciplinary assessment of the patient.
• Participates in the development and evaluation of the plan of care in partnership with the patient, representative (if any), and caregiver(s).
• Obtains physicians plans of treatment and orders, and initiates their execution.
• Provides services that are ordered by the physician as indicated in the plan of care.
• Counsels and educates the patient/client and family in meeting healthcare related needs.
• Effectively communicates with other members of the interdisciplinary healthcare team providing care to promote coordination of patient/client care and planning for discharge.

Minimum Education & Experience Requirements:

• Graduate of an accredited school of nursing.
• Minimum of one year in sales/marketing experience in health care setting
• Minimum of one year palliative/hospice sales/marketing experience preferred
• Proven ability to create and maintain relationships with key staff, marketing contacts, and clinical staff
• Licensed to practice as a RN in California.  License is active and in good standing.
• 1 year of accumulated experience as a registered nurse within the last five (5) years.
• Minimum of 2 years hospice care experience preferred: willing to do admissions, continuous care, supervisory visits, and routine visits.
• Able to provide proof of valid driver’s license if applicable.
• Able to provide proof of valid auto liability insurance if assignment(s) include driving vehicle.