Collections Specialist / Accounts Receivable Clerk

Dover Dodge is seeking a Collections Specialist / Accounts Receivable to join our Rockaway, NJ team!

The Nielsen Automotive Group prides itself on providing a safe, friendly, and productive work environment, exceeding our employees’ expectations giving them the opportunity to grow with in the organization as well as provide for their families.

Benefits:

• FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Competitive wages, commensurate with experience
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

Responsibilities:

• You will be responsible for collecting payments from customers and maintaining financial records
• Contact customers by phone and email for payment of invoices
• Access customer portals to resolve issues and obtain payment information
• Assist with account setup/review by handling credit applications, accessing credit reports, and following up with references
• Post customer payments and compile remittance/supporting documents
• Process credit card transactions
• Verify validity of discrepancies, unapplied cash, and credit memos by investigating and reconciling accounts
• Monitor outstanding accounts receivables and prioritize collection efforts
• Negotiate with customers, place holds on/release customer orders, send demand letters, and escalate to supervisor when necessary
• Follow accounting procedures and policies
• Month-end closing tasks, including creating reports
• Other administrative duties as assigned
• Overtime as needed

Qualifications:

• Preferably two years of experience in a position of similar responsibility, but willing to train the right candidate 
• Strong computer and internet skills, including Microsoft Office suite and accounting software
• Knowledge of and experience with the Reynolds & Reynolds or the CDK (ADP) DMS systems is a plus
• Excellent communication skills, verbal and written
• Able to deal with confidential information appropriately
• Strong attention to detail and interest in accuracy
• Strong problem solving and analytical skills

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