Concierge

West End Plastic Surgery, a premier plastic surgery provider in Washington, DC, is looking to hire a Concierge to provide front desk and administrative support to practice operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.
• Coordinates calendars and schedules appointments, ensuring all parties are informed of and kept abreast of schedule awareness.
• Meets and greets patients.
• Provide general non-medical practice information.
• Managing customer/patient requests or patient related needs for surrounding their appointments, payments or procedure/treatments.
• Arranging transportation for post op patients.
• Distributes daily internal/external mail and overnight packages; sends and distributes faxes.
• Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assigned.
• Proactively establishes, and maintains highly organized filing system, files correspondence and other records.
• Coordinates and arranges transportation arrangements
• Completes expense reports and processes invoices; ensures that correct account codes are used and required signatures obtained.
• Coordinates consultations including but not limited to preparing and distributing appointment materials, preparing patient rooms, rooming patients, and following up on patient documents.
• Orders and maintains supplies, coordinates equipment maintenance.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED equivalent
• US work authorization
• Regular Attendance and Punctuality
• Associates Degree or equivalent, one to three years of office administrative support experience, or equivalent combination of education and experience.

We offer a competitive benefits package that allows employees to tailor benefits to their needs.

• Paid Time Off
• Medical insurance, including an option that is 100% employer paid
• Employer paid dental and vision insurance
• Employer paid short and long term disability and group term life insurance
• Paid company holidays, including a floating holiday
• 401 (k) plan with matching contribution
• And more!

EEO: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.