IT Hardware Field Technician

Fairfax Radiology Centers (FRC) has an excellent opportunity for an IT Hardware Field Service Technician based in Fairfax, VA.

This is a full time position, Monday - Friday 8:30 am 5:00 pm with occasional coverage as needed on evenings or weekends.

Candidate will be required to travel to FRC's local patient centers. FRC is the largest, private radiology Practice in the Washington D.C. Metro Area with 20 patient centers in Northern Virginia.

Description:

• Assists in hardware support for all new and existing locations:
  • Installation of all new employee workstations, PACs technologist workstations, radiologist reading stations and servers.
  • Builds PCs as needed to meet specific system requirements.
  • Repairs or installs replacement IT equipment for existing locations as needed.
• Assists in the maintenance of IT hardware supply inventory (i.e., keyboards, monitors, cables, mice, microphones, toners inks, etc.)
• Assists in the coordination of outside vendors as needed for cable installation and monitors progress, when necessary. Reports on progress to IT Management.
• Installs and or make repairs to network cabling on an as needed basis.
• Provides after hour support for Data Center Alarms and notifies IT Management when the alarms occur.
• Answers IT support phone calls, assisting FRC staff, radiologists and referring physicians with any IT issues, finding the appropriate resolution, or directing the call to the appropriate IT staff.

Requirements:

• Minimum high school diploma, A+ certification and/or College/Technical degree preferred
• Minimum 2 years' experience in Information Technology and be familiar with Inventory Management
• Must have a working knowledge of IT Systems hardware components and system functions, including trouble shooting and minor repairs to PC workstations, printers, fax machines, copiers and scanners
• Must have a sound knowledge of Windows Operating Systems and office products
• Must be able to lift up to 50 pounds
• Must display exceptional customer skills for front line communications in answering IT Support/Help Lines
• Must have current driver's license and auto insurance; maintain a local DMV report that meets FRC requirements; and be able to drive to FRC imaging centers. A reasonable accommodation may be made to candidates and employees who can demonstrate alternative means of transportation.

What We Offer:

FRC offers a competitive and comprehensive employee benefits package to eligible employees. Full-time Benefits include Health, Dental, & Vision Insurance; 401K Plan/Profit Sharing Plan; Life AD&D Insurance; Short-term and Long-term Disability Insurance; and PTO & paid Holidays. We also provide Continuing Education Reimbursement for certified professionals. Partial benefits available to Qualified Full-Time, Part-time and PRN employees depending on position.

Why Join FRC?

As the largest private Radiology practice in the region, Fairfax Radiology Centers is committed to providing the best training, benefits, and opportunities for our employees. No Call and no requirement to work on major holidays enabling a sustainable Work Life Balance. Opportunities for cross-training in some positions. Employee appreciation events throughout the year and recognition awards. Floating differential pay and mileage reimbursement pay for Float positions. Evening, Night & Weekend shift differentials.

EOE.