Director of Events

THE ROLE:

The Director of Events has a significant role in the successful operation of INNESS Events. The position is charged with establishing an event strategy for the entire venue. In addition, this position will also be charged with maintaining client relationships with business groups, weddings, and social groups. The Director of Events will have a tremendous amount of interaction and personal involvement with her/his clients, and as such must always represent INNESS Hospitality in a professional, gracious and knowledgeable manner.

RESPONSIBILITIES:

Qualifications include a bachelor’s degree in marketing, sales, or a related field and at least five years of experience planning and implementing events. You should have an understanding of budget management and the ability to negotiate contracts effectively. You must also be able to oversee and coordinate services related to events. You need a broad knowledge base of catering and event planning best practices as well. To excel in this role you should have strong leadership skills, extensive knowledge in P&L, budget management, expense control, excellent communication skills, the ability to meet deadlines and multi-task are essential.

Manage all aspects of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to post event follow up.

• Develop effective and collaborative relationships with internal and external team members.

• Lead, develop, and maintain an informed and well-versed team to execute events.

• Coordinate event logistics, including vendor management, and equipment rental.

• Follow up with customers to assess/evaluate catering events, to maximize revenues and generating return/continued business.

• Ensure all client and customer inquiries are responded to with a sense of urgency.

• Set clear goals, tasks, and deadlines for all individuals on the team.

• Respectfully negotiate with clients to achieve the maximum revenue and profitability of a group booking and/or event and ensure your service exceeds the expectations of the client.

• Handling any guest complaints or issues in a timely and professional manner.

• Manage a team of catering and event staff; Lead and inspire a high-performing catering and events operations – coach, mentor, train, and support.

• Must be familiar with and understand our Event Contracts and Banquet Event Orders to ensure their accuracy.

• Maintain financial records related to the operation of the department and meet required deadlines for reporting to the accounting department.

• Maintains a positive cost management index for all areas of operations by managing food, costs, pricing, work schedules and employee hours for all events

• Develops and implements controls for expense management. Prepares forecasts, reports and develops event food & beverage budget. Continually implements strategies to improve revenues.

• Assist executive team in establishing and achieving predetermined budget objectives.

• Arrange required site inspections and meetings with clients on-site.

• Maintain open communications and professional relationships with all of INNESS departments and the Client.

• The above is not to be considered an all-inclusive list of responsibilities and duties as they may vary.

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be willing to work a min of 50 hours and varied schedule according to the needs of events booked, including nights, weekends and holidays required

• Proven leadership experience in a Catering Event environment and leading a team.

• Minimum of five years’ experience as a Director of Events Industry or similar.

• Knowledge of report development and financial reporting.

• Thorough understanding of the operations profits and loss (P&L) statement to determine weakness and strengths.

• Ability to develop and deliver sound recommendations

• Detail-oriented

• Proven ability to develop teams

• Excellent interpersonal and communication skills

• Values diversity

• Ability to handle stressful situations

• Analytical skills

• Organization and planning skills

• Ability to prioritize and handle multiple tasks

• Ability to delegate effectively

• Experience working in a high volume luxury property

Location: On site

Compensation: Annual Salary of $80,000 plus Yearly Bonus based on achieving business goals.