Sales Manager

Northeast Sales Office Job Description

Position: Sales Manager

Hotels: Portsmouth Courtyard, Holiday Inn Express

Location: Portsmouth Regional Office

Salary: $55,000-$60,000 plus monthly bonus opportunity

Responsibilities:

• Responsible for managing and maintaining accounts in Delphi and CI
• Specifically solicits groups within a 90 day window

• 25 qualified proactive calls per week comprising solicitations, cold calls, site visits, outside calls, appointments. 
• Log all activities (including proactive initiatives and maintenance activities) in Delphi and CITY.
• Submit weekly activity report and weekly schedule every Friday afternoon
• Complete action plans for annual sales and marketing plan (generally due in September of each year)
• Ensures business booked is within hotel parameters
• Processes all business correspondence within acceptable time limits as outlined in company SOPs. Creates proposals, contracts and other related booking documentation as required.
• Manages own events.  This includes receiving rooming lists, educating client on cutoff dates/deadlines, attrition or cancellation charges, receiving payment. Detail event to include all food and beverage, set up, and AV needs. Ask appropriate questions/upsell to make sure details meet the group and Hotel’s needs.
• Work with inventory to build blocks and make changes
• Create and distribute BEOs
• Create group resumes and communicate client needs to all department heads, and ensure hotel staff follows through.
• Effectively uses sales resources and administrative/support staff.
• Sales Manager needs to be proactive and aggressive and have a good understanding of feeder markets and competitor hotels
• Cross sells to other hotels in the OP portfolio when appropriate
• Help organize sales blitzes or other special events.
• Attend weekly meetings as needed
• Run reports as needed
• Assist in training Sales Coordinators

Systems:

• Delphi & CI/TY
• Opera (basics) & HMS
• Third party RFP sources including Cvent.com, starcite, SpeedRFP, hotelplanner.com, HPN
• Microsoft applications (Word, Excel, Powerpoint etc)
• Sertifi