Operations Manager

Factory Direct Marine & RV is seeking an Operations Manager to oversee the Service, Parts, and Warranty operations of our boat and recreational vehicle dealership. The ideal candidate is someone with great leadership and problem-solving skills with the ability to multitask.

Job Responsibilities include but are not limited to:

    • Oversee the Service Department and Service Manager(s)
    • Oversee the Parts Department and Parts Manager(s)
    • Oversee the Warranty Clerk(s)
    • Maintain and increase profitability in Service, Parts, and Warranty departments
    • Ensure proper procedures are being followed by all departments with regard to Work Orders, Hours Flagged, and more
    • Create and maintain schedules of work to be completed with a keen eye toward prioritization of tasks
    • Ensure Service and Warranty work is being done in a timely, thorough, and correct manner 
    • Ensure that Customers are being followed up and communicated with in regard to their Service or Warranty work, and that they receive their Parts in a timely manner
    • Diffuse Customer issues and strive for 100% Customer Satisfaction
    • Develop and maintain high morale with staff
    • Ensure a safe work environment and compliance with OSHA regulations

Job Requirements

    • Valid drivers license and reliable transportation
    • Punctuality and timeliness
    • Basic knowledge of the use of computers, telephone systems, and office equipment
    • Prior related experience preferred

Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401k retirement plan
    • Paid time off

If you love staying busy, managing a great team, and providing great customer service, you'll love being an Operations Manager at Factory Direct! It's easy to apply, so apply today!

At Factory Direct Marine & RV we take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf.

Factory Direct Marine & RV will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Factory Direct Marine & RV . These claims are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment.

The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Factory Direct Marine & RV rise email address = (@FDMRV.COM). Please take extra caution while examining such an email address, as the scammers may misspell an official Factory Direct Marine & RV email address and use a slightly modified version duplicating letters.

Factory Direct Marine & RV will not be held liable or responsible for any claims, losses, damages or expenses resulting from the scammers. If you suspect a position is fraudulent, please contact Factory Direct Marine & RV Talent Acquisition aT Bjones@fdmrv.com. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.

NEVER:

• Never provide personal or bank information over email or phone
• Never take cashier's checks or money orders as a form of payment, as your bank will hold you accountable for any bounced checks.
• Never wire funds to an employer.  Any employer who requests wire funds is a scam.
• Never apply for a job listed by someone from another country.
• Never apply for a job with someone who indicates they are away on business or out of the country and need someone to begin with right away.
• Never agree to a background check unless you have met employer in person, and do not provide your personal information over email or phone.
• Never apply to a position that is emailed to you unsolicited.