Service Advisor

We Make it Easy at Hyundai of Silsbee! If you're ready to join a winning team, we're ready to invest in your future.

Are you a motivated, detail-oriented, great with customers and looking for growth? If so, we are looking for you! Hyundai of Silsbee is looking for a Service Advisor to come join our growing team in our new state of the art climate controlled shop - the only one in the area!

WHAT WE OFFER:

• Health insurance
• Work / life balance – great hours & schedule options available
• Saturday Lunches
• Discounts on Parts & Service
• Sign on Bonus
• State of the Art Facility & Technology
• Hyundai Specific Tools Provided
• Paid Training
• Great Culture
• Career Advancement Opportunity
• Work with the latest technology
• 401K matching plan
• Paid vacation and holidays

RESPONSIBILITIES:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers
• Must be willing to work weekends

Hyundai of Silisbee is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Hyundai of Silisbee is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Hyundai of Silisbee are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Hyundai of Silisbee will not tolerate discrimination or harassment based on any of these characteristics.