Manager of Membership

GENERAL SUMMARY

The Society of American Foresters (SAF) is the national scientific and educational organization

representing the forestry profession in the United States. Founded in 1900 by Gifford Pinchot, it is the largest professional society for foresters and other forest management professionals and academics in the world. SAF’s mission is to advance sustainable management of forest resources through science, education, and technology; to enhance the competency of its members; to establish professional excellence; and to use our knowledge, skills, and conservation ethic to ensure the continued health, integrity, and use of forests to benefit society in perpetuity. More information about SAF is available at www.eforester.org

The Manager of Membership is responsible for the management and coordination of the membership renewal process and ensures the accuracy of our member records. This position is the first point of contact for all member questions and serves as a point of contact for SAF’s community platform as well. The Manager of Membership coordinates and implements member retention efforts with staff and state societies and is the staff liaison to the Committee on Professional Recognition. This position also manages national awards and our Fellows program. This individual will assist the Director of Membership’s work with other departments (publications, communications, education, accreditation, policy, state, and local associations) to help ensure a valuable member experience is being provided at all stages of the membership lifecycle.

Working in conjunction with external vendors, this individual will assist the Director of Membership with the execution of any new membership programs, services, or special events designed to raise the profile of membership in SAF throughout the natural resources and related association community. The Manager of Membership will report to the Director of Membership.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Manages the membership renewal process
• Ensures the accuracy of member records
• Serves as first point of contact for member questions
• Serve as point of contact for SAF’s community platform
• Coordinates and implements member retention efforts with staff and state societies
• Acts as the staff liaison to the Committee on Professional Recognition
• Manages national awards and Fellows program
• Assists efforts to increase membership and retain existing membership base.
• Develops an understanding of new member onboarding program to ensure engagement and understanding of member benefits and resources.
• Assists with the collection of membership dues and state society dues disbursement

Technology:

• Assists running reports related to membership
• Uses the membership database/Association Management System

Other:

• Attends the annual convention and assists with staff activities as needed.
• Performs other duties as assigned by CEO

Job Specifications:

• Personable and adaptable with a desire to contribute to the success of our organization.
• Excellent written and oral communication skills
• Strong attention to detail, highly organized with excellent multi-tasking skills
• Remains current on nonprofit best practices, including state and federal law
• Self-starter with a demonstrated ability to take initiative and accomplish tasks on time and with moderate supervision
• Excellent customer service ethic
• Adept at developing and maintaining collaborative internal and external relationships; respects differing perspectives
• Proficient in MS Word, Excel, and PowerPoint
• Ability to travel out of the DMV metro area (less than 10%) to events and conferences

Qualifications and Education Requirements:

• Undergraduate degree
• Experience with membership in a professional society or association
• 2-5 years of experience in membership sales, recruitment and retention programs, and advertising activities for membership-based organizations.
• Experience with an Association Management System

Preferred Education/Skills:

• Experience with iMIS association management system a plus
• Knowledge and passion for forests and natural resources a plus

• This is a hybrid position

REASONABLE ACCOMMODATION

SAF will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability unless doing so would pose an undue hardship on the operation of the business. Telecommuting on an ad hoc basis is available following 90 days of successful employment.

EEO STATEMENT

SAF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, SAF complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training.

SAF expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SAF’s employees to perform their job duties may result in discipline up to and including discharge.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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