Service Warranty Administrator

Automotive Warranty Administrator - Essential Duties

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receive authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with the repair order number, date of replacement, and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with the cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.
• Other tasks as assigned.

BENEFITS:

Competitive compensation

Medical/Dental/Vision/Life

401K with company match

Vacation

Sick Days

Employee discounts

Drug-Free work environment

EOE

The Gillman Companies is an established group of family-owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealership groups in Texas and has also been a proud recipient of the Houston Chronicle's Top 100 Workplaces for 9 years!