Administrative Assistant

Do you want to take your skills and add them to a meaningful field and join an amazing team? The Key Program is seeking an Administrative Assistant for our Central Region office located in Worcester, MA.

Wage & Benefits:

• $23.00-$25.00 hourly starting rate
• Comprehensive benefits including medical and dental insurance, PTO, Sick Days, etc.
• Access to an Employee Assistance Program, KGA
• Tuition Reimbursement and more!

Qualifications:

• Associates Degree or higher (Bachelor’s preferred)
• Two years of Office Management or Administrative experience
• Must be 21 years of age or older
• Must have a valid state driver’s license and a legally registered and insured car for daily work use (work related mileage is reimbursed)
• Excellent verbal and written communication skills
• Fluent use of Microsoft Office 365 computer applications is required
• Be able to collaborate with co-workers, agency staff, and representatives from community and state organizations in a positive and professional way

Responsibilities:

• Support regional programs and supervisory team with administrative functions relating to documentation, client data, and ensure continued quality assurance of program functions
• Travel to program sites throughout Worcester to review files for quality assurance
• Learn to utilize the KIS system and enter information in a timely fashion
• Support with billing and other financial records
• Coordinate with third parties to arrange prompt repairs of buildings and equipment for regional locations
• Coordinate with main office HR department with regards to Workers’ Compensation claims, insurance needs, and agency policy
• Respond to incoming phone calls and direct to appropriate parties as needed
• Ensure office building is neat, clean, and well maintained

The Key Program is a Human Services agency that works with youth in the community based outreach settings and in residential group homes, in conjunction with youth servicing agencies in the states of MA and RI. The Administrative Assistant provides vital support in maintaining documentation and the quality of all services, while keeping the necessary day-to-day office needs of any organization running smoothly.

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.