Patient Services Rep

Patient Service Representative

This position requires working in a front office setting and the call center.

As an entity of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.

Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!

The successful candidate:

• Welcomes patients/clients/visitors, determines purpose of visit and directs them to the appropriate person or department.
• Checks in patients and properly documents registration.
• Verifies insurance and verifies patient demographics.
• Schedules, cancels, and reschedules patient appointments.
• Collects co-pays and cash from patients, gets authorization on credit cards.
• Enters payment into the computer.
• Files and retrieves medical records. Copying and faxing duties.
• Answer’s webchat inquiries in a timely manner.
• Practices and adheres to the Mission, Vision, and Values Statement.
• Reads, understands, and adheres, to all Sacred Circle Health Care policies and procedures.
• Responsible for keeping patient waiting areas, office, and files clean and organized.
• Any other duties as assigned.

Required Education, Experience, Knowledge, Skills, and Abilities

• A high school diploma or GED is required.

• Minimum one (1) year of experience in a customer service or reception position, preferable in a medical office setting.
• Efficient knowledge of office equipment including fax machine, copier, computer, telephones, etc.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly.
• Skill in developing and maintaining effect working relationships with patients, medical staff, and the public.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to maintain confidentiality of patient and employee information.
• Ability to learn and develop point of sale system and electronic medical skills.

Additional Information – Join us as we are Redefining Compassionate Healthcare, together!

As group of 4 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.

• Competitive pay
• Healthcare coverage for you and your family
• Generous PTO, paid holidays and floating holidays to celebrate what is important to you (prorated for part-time employees)
• Retirement matching to invest in your future
• Colleagues that are unparalleled
• A culture that is second to none

Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference

to qualified American Indian/Alaskan Native Applicants