Repair Coordinator Lead

Repair Coordinator Lead

Company culture is EVERYTHING to us!! We don't just hire anyone and we know this is NOT a fit for everyone. That is why we are upfront and honest about what this is going to entail and the rewards that come with it.

This is an inside Repair Coordinator Lead position. That means if you are an introvert, this is probably not your calling. You will be interacting with repair crews and clients daily.

Three things you want to be aware of going forward.

• This is a roofing company.
• What makes this opportunity awesome??
• We sell a VERY unique experience and process and THAT is what your focus will be. Our goal is to create a RAVING FAN with EVERY opportunity presented!
• We are going to train you on exactly HOW to make the money you desire. When we say "train," we literally mean handing you a road map.

We are driven to WIN through an outstanding culture, one that is rooted in its commitment to our community!

Join our team TODAY!

$50,000 - $70,000 yearly

LEADERSHIP 

• Manages repair team and job-site crew members to ensure adherence to project timelines, quality standards, and budgetary guidelines. 
• Estimates worker-hour requirements for completion of job to create project schedules. 
• Prepares project schedules, allocates resources, and tracks project progress using project management software. Reports project status to relevant Managers.  
• Manages and tracks project budgets, including material costs, labor expenses, and other project-related expenditures. 
• Answers questions and assists crew members if problems arise related to project work, materials, equipment, or crew. Clarifies project instructions and commitments to customers. 
• Coordinates with internal teams to ensure smooth project execution and timely completion. 
• Sources and negotiates contracts with subcontractors and suppliers, ensuring competitive pricing and adherence to project specifications. 
• May assist with hiring and training Operations staff members. 

QUALITY CONTROL 

• Communicates with suppliers to ensure materials are delivered to project sites and deliveries are sent out. 
• Verifies with crew that proper materials and equipment were delivered to the job site.  
• Ensures repair projects are assigned the necessary crew, equipment, and materials for project work and to meet project deadlines. 
• Establishes and adjusts work sequences to meet project schedule, using knowledge of capacities of equipment and assigned site leaders and crew members. 
• Ensures work is completed in a timely and professional manner and that quality standards are maintained throughout the process. 
• Communicates with customers to ensure satisfaction with ongoing and previous projects (mainly roofing repairs). 
• Collaborates with the sales team to review project requirements, evaluate feasibility, and provide accurate cost estimates and proposals to clients. 

 
CUSTOMER RELATIONSHIP 

• Creates positive rapport with homeowners throughout the project, ensuring crew members inspire confidence and trust. 
• Responds to and resolves customer concerns as needed. 
• May serve as an additional point-of-contact for customers and assist in keeping them informed of work progress. 

PROBLEM-SOLVING 

• Resolves worksite problems or scheduling issues. 
• Responds to roofing emergencies such as leaks and other reported problems. 
• Resolves any issues customers may have and contacts other parties as needed.
• Reports more complex problems to the Operations Manager if needed. 

Skills Needed

• Ability to thrive in a fast-paced environment without getting overwhelmed. 
• Ability to prioritize tasks and manage multiple projects simultaneously. 
• Strong knowledge of roofing systems, materials, installation techniques, and safety standards. 
• Computer skills and proficiency in (or willingness to learn) project management software. 
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders. 
• Solid problem-solving and decision-making abilities. 
• Attention to detail and a commitment to delivering high-quality work. 

Position Requirements

• 3-5 years of relevant experience in the construction industry, preferably roofing. 
• 1-2 years of leadership and project management experience preferred. 
• Associate’s degree or equivalent work experience is required.
• Must have demonstrated ability to work well with people by communicating effectively and with professionalism. 
• Must be able to write reports and letters with proper format, punctuation, spelling, and grammar. 
• Valid driver's license and the ability to travel to project sites as required. 
• Must be willing to work from 7:00 a.m. – 5:00 p.m. 
• Willing to be on call for occasional roofing emergencies at night or on weekends

Physical Demands

• Majority of time is spent in-office sitting at a desk engaging in phone conversations or operating a computer and performing tasks that require concentration and focus. 
• May occasionally visit job sites, which requires the ability to climb ladders and safely navigate construction sites. The ability to lift and carry heavy objects, such as roofing materials and ladders may be needed during these visits. The candidate must be in good physical condition to perform these tasks safely. 

Company culture is EVERYTHING to us! We don't just hire anyone and we know this is NOT a fit for everyone. That is why we are upfront and honest about what this is going to entail and the rewards that come with it.

This is a great opportunity with our company! This company has experienced MASSIVE growth over the past few years. We have a winning culture & are looking for responsible people to help us continue on our amazing trajectory!

MUST have a strong work ethic!!

We can discuss this further in person.

Benefits available.