Medical Spa Manager

As a Medical Spa Manager, you will be responsible for overseeing the daily operations of our spa and ensuring exceptional customer service. Your duties will include:

· Managing and supervising spa staff, including estheticians, massage therapists, other providers, and receptionists

· Developing and implementing spa policies and procedures

· Monitoring inventory levels and ordering supplies as needed

· Handling customer inquiries, complaints, and feedback in a professional manner

· Scheduling appointments and coordinating staff schedules

· Conducting staff meetings and providing training and development opportunities

· Collaborating with marketing team to develop strategies to attract new customers and retain existing clients

· Ensuring compliance with health and safety regulations

· Submit info for Payroll

· Market and recruit clients to the spa

· Designate, coordinate, and attend events on days spa is fully rented out

Skills
To excel in this role, you should possess the following skills:

· Strong administrative skills to effectively manage the day-to-day operations of the spa

· Retail sales experience to promote spa products and services

· Proven supervisory skills to lead and motivate a team

· Excellent communication skills to interact with customers, staff, and vendors

· Basic math skills for handling financial transactions and managing budgets

· Ability to multitask and prioritize tasks in a fast-paced environment

· Experience as a clerk or in a similar customer service role is preferred

· Fluency in multiple languages is a plus for effective communication with diverse clientele

If you are passionate about the spa industry, have excellent organizational skills, and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Spa Manager!

Experience level:

• At least 3 years experience preferred in customer service or hospitality, and dealing with clients

Experience level:

• 1 year
• 2 years