Internet Sales Manager

The Internet Sales Managers in our store are the driving force behind our success. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Macon area.) Why Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we believe in hiring great people; which means we INVEST in your future and genuinely care about our employees. You will work in a great team environment at a customer-centric Stellantis (Chrysler, Dodge, Jeep, Ram) dealership where your primary responsibility is assisting today’s researched consumers with their vehicle purchases. To do this, you will work with our excellent management team to create a seamless purchase process for our loyal customers. We expect our Internet Sales Managers to be adept at handling our clients before, during, and after their purchase, including managing inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video.

We want you to enjoy coming in to work every day and pride ourselves on an awesome environment. We also offer a huge income potential and EXCELLENT COMP. PACKAGE! (Several of our Internet sales specialists currently make over 100k/year! 

WE OFFER:

• Paid training – ongoing both in-store and class time – at our expense
• Top-tier Insurance packages
• Proven, unique team structure and process that creates great relationships with happy clients
• Large volume of email leads/sales calls available to manage
• Unlimited Access to NADA Training Programs
• Excellent compensation with competitive bonus structure with high earning potential
• Many opportunities for promotion with 3 locations. (We promote from within almost exclusively).
•  Industry leading technology, process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)

RESPONSIBILITIES:

• High lead volume store requires High Energy with customer-first empathy and common sense individuals - We provide as many opportunities as you can manage
• Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process
• Ability to achieve success and sales goals with good closing percentages
• Manage all incoming internet email leads, calls, and text
• Be available to respond to email inquiries in a professional, well-spoken manner
• Aid customers in the vehicle buying experience, using product knowledge and expertise
• Direct customers to product information resources, including those available online
• Check email frequently and respond to inquiries immediately
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understand the intricacies of an entirely online car buying experience
• Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)
• Competently utilize the CRM to manage your daily tasks (Training provided).
• Keep up with Training standards and OEM product standards

REQUIREMENTS:

• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to make a friend
• Use of social media and video technology a plus
• Process oriented

We are looking for technologically adept LEADERS who will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.