Pool Concierge

Bethesda Country Club is hiring a Pool Concierge for the upcoming summer season. This position greets and welcomes members and guests to the pool area, maintains order and cleanliness, assists in pool operations and events, and performs administrative tasks as needed. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals who help us to achieve our Club's mission.

Essential Functions:

• Check in members and guests at the pool front desk and distribute towels upon request
• Charge guest fees if applicable
• Responsible for maintaining a neat, clean and safe environment
• Take reservations for swim and dive coach lessons and organize schedule
• Communicate with members effectively about changes to pool openings, closures or issues
• Answer the incoming telephone calls to the pool house
• Help with organization and planning of pool events such as Swim and Dive meets and other special events
• Collect and organize lost and found

Requirements:

• Ability to effectively deal with internal and external customers
• Ability to collect accurate information
• Ability to resolve conflicts
• Ability to read, listen and communicate effectively in English, both verbally and in writing
• Ability to access and accurately input information using a moderately complex computer system
• Excellent problem solving skills
• Ability to multi task well
• Excellent communicator
• Flexible schedule
• Team Player