Spa Concierge/Gift Shop Attendant

Join the INN crew of hospitality professionals as a Spa Concierge/Gift Shop Attendant!

The Inn at Perry Cabin is seeking a passionate, enthusiastic, and dedicated Gift Shop Attendant who has a profound interest in hospitality and wellness, a strong desire to build industry knowledge, and a drive to meet the highest standards in our profession. If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this is the perfect opportunity for you! Our exceptional group of talented, creative, and thoughtful crew members each bring a unique perspective and consistent determination to the guest experience.

The Spa Concierge’s main responsibilities are:

• Greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking appointments, checking the guest into the computer system, and charging for services performed.
• Responsible for closing the sale on retail products to guests. They are responsible for maintaining the retail area of the spa in a clean and orderly manner and should be knowledgeable of the features and benefits of all retail offerings and promotions.
• Understand how to effectively recommend products to meet the needs of our guests.

The Gift Shop Attendant offers assistance and sells products to our guests in the gift shop. The primary duties include arranging products on the display shelves, processing payments and keeping the shop clean. In addition:

• Receiving, unpacking, and arranging new shipments from suppliers and vendors
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the items they are looking for
• Processing customer payments at the checkout counter
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours

Required knowledge, skills, and abilities:

• Friendly, warm, and welcoming when speaking with internal and external guests
• Able to work any day including weekends and holidays.

Benefits

• Free shift meals (prepared daily by our culinary team).

About the Inn at Perry Cabin

A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscales such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.

As a member of our Crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do, and a culture supported by our Pillars of Service: Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin!

For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com

EOE

Operate the Retail Shop