Insurance Verification Specialist

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.

Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.

We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.

Elite DNA Behavioral Health is seeking to hire a full-time Insurance Verification Specialist for the Ft. Myers office.

JOB SUMMARY: The primary function of the Insurance Verification Specialist is to contact carrier groups to obtain eligibility information, ensuring that the most updated verification is entered into our practice management software. Develops and maintains effective relationships with the patients ensuring all patient demographic and insurance information is obtained.

REQUIRED EDUCATION/EXPERIENCE:

High school diploma or GED equivalent; customer service; must be computer literate; have multi-tasking skills, excellent organizational skills, verbal, and written communication skills; collaborator.

ESSENTIAL FUNCTIONS:

· Responsible for effective and efficient verification of all patients’ benefits before their appointment.

· Responsible for answering incoming calls from other providers, recipients, and carrier groups in relation to insurance coverage.

· Research eligibility information online with various insurance carriers.

· Responsible for acting as a liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures

are taken and information is collected.

· Ensures all patient questions are answered and issues are resolved timely by utilizing the appropriate resources.

· Responsible for obtaining all referrals and authorizations for procedures and services, as required.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

· Good organizational skills and the ability to multi-task

· Ability to operate basic office equipment, answer multi-line telephones, and have a strong computer background.

· Establish and maintain effective working relationships with patients, insurance companies, and staff.

· Good written and oral communications.

· Knowledge and skills in working with computerized billing systems including practice management software and EMR.

· Must adhere to all HIPAA guidelines and regulations.

· Knowledge of medical insurance and authorization processes.

· Some medical terminology and experience working in a healthcare or insurance environment.

This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

To apply visit www.elitedna.com/careers