LAUNDRY MANAGER 1 - 03272024-56715

Job Information

Opening Date/Time03/27/2024 12:00AM Central TimeClosing Date/Time04/09/2024 11:59PM Central TimeSalary (Monthly)$3,150.00Salary (Annually)$37,800.00Job TypeFull-TimeCity, State LocationOnly, TNDepartmentCorrectionState of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, TURNEY CENTER INDUSTRIAL COMPLEX , HICKMAN COUNTY

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to four years of fulltime increasingly responsible employment in volume laundry services, including at least one year of lead or supervisory experience. Substitution of Experience for Education: Qualifying fulltime laundry experience may be substituted for the required education, on a year-by-year basis, there being no substitution for the one year of specialized experience.Necessary Special Qualifications: None. Examination Method: Education and Experience, 100%, for Preferred Service positions.

Summary

Summary: Under general supervision, is responsible for laundry management work of average difficulty in directing the operation of a relatively large, on site laundry; performs related work as required.

Distinguishing Features: This is the first managerial class in the Laundry Worker sub-series. An employee in this class directs the operation of a large, high volume laundry at an institution. This class differs from that of the Laundry Supervisor in that an incumbent of the latter is responsible for directing the operation of a moderate sized laundry or assists in the directing the operation of a large laundry.

Responsibilities

Performing Administrative Activities:

1. Files, reports, and records for daily operations, personnel, and administration for laundry service and personnel as required by code, policy, and procedure.

Monitoring and Controlling Resources:

1. On an on-going basis all factors involved in the direct costs of laundry service operations.

Developing Objectives and Strategies:

1. Performs analysis of the laundry facilities, systems, and equipment's capability to meet the facilities future projected needs for laundry operations.

Staffing Organizational Units:

1. Participates in the employee hiring processes for the work unit recommending hires and promotions of staff.
2. Recommends staff needs and allocations to management relative to laundry service operations.

Identifying Objects, Actions, and Events:

1. Identifies the potential impact of special events on laundry operations.
2. Identifies problems relative to laundry operations that need to be communicated to immediate supervisors and facility management.

Making Decisions and Solving Problems:

1. Takes corrective action if laundry sanitation and safety guidelines are not being met.
2. Makes recommendations on promotions and hiring for laundry staff.
3. Recommends and takes corrective actions when problems are identified with supply and labor costs.

Training and Teaching Others:

1. Mentors and coordinates training needed for new and existing staff to meet operational and staff developmental needs.

Guiding, Directing, and Motivating Subordinates:

1. Provides performance guidelines, performance monitoring, and personnel performance evaluations to staff as required by policy and procedures.

Establishing and Maintaining Interpersonal Relationships:

1. Interacts in a positive manner with other staff members and fellow employees to foster and maintain a harmonious working environment.
2. Communicates effectively with others to resolve conflicts quickly and efficiently.

Repairing and Maintaining Mechanical Equipment:

1. Oversees minor repairs and maintenance of laundry equipment and systems.

Developing and Building Teams:

1. Encourages teamwork and cooperation among all persons involved in laundry service operations.
2. Estimating the Quantifiable Characteristics of Products, Events, or Information:
3. Estimates the materials and products needed for daily operations and special events involving laundry services operations. Estimates the time and staff requirements needed for preparation and laundry service delivery for daily operations and special events.

Analyzing Data or Information:

1. Analyzes payroll reports to evaluate labor costs and controls.
2. Analyzes laundry production and purchasing records to determine the status and any problems relative to laundry cost control.

Interpreting the Meaning of Information for Others:

1. Instructs staff and/or offenders about policies, procedures, and work requirements for assigned duties as needed.

Resolving Conflicts and Negotiating with Others:

1. Promptly takes appropriate action to resolve problems and settle disputes.

Inspecting Equipment, Structures, or Material:

1. Inspects laundry tools and equipment for safety and proper operation in order to take corrective action if needed.
2. Performs inspections of chemical storage for contents and inventory accountability as required by code, policy, and procedures. Conducts safety, security, sanitation inspections, and quality checks of laundry processes and operational areas as required by code, policy and procedures.
3. Inspects laundry supply deliveries for quality and quantity.

Monitor Processes, Materials, or Surroundings:

1. Monitors inventory and use of hazardous materials and supplies used in laundry preparation areas as required by policy and procedures.
2. Monitors the status of the performance evaluation process for staff as required by policy and procedures.
3. Monitors and reviews daily, weekly, and monthly inspections of processes and procedures as required by policy and procedures. Reviews performance of quality checks and may do quality checks during the laundry processes.

Interacting with Computers:

1. Uses a computer to process time for payroll purposes, performance evaluations, and to process purchase and work orders.

Repairing and Maintaining Electronic Equipment:

1. Performs maintenance on electronic components of laundry equipment as required by operating procedures.

Communicating with Persons Outside Organization:

1. Communicates with vendors/contractors relative to contracts/support/maintenance for facility laundry operations as required by code, policy, and procedures.

Assisting and Caring for Others:

1. Responds appropriately when personal assistance is needed.

Getting Information:

1. Reviews supply stocks and inventory to ensure that production requirements can be met.
2. Reviews production sheets to ensure necessary work can be performed as required.
3. Checks population and location head counts for planning work activities.

Performing General Physical Activities:

1. May be required to stand or walk for long periods of time to monitor laundry service preparation processes and operational service lines.

Coaching and Developing Others:

1. Works with all assigned personnel to develop their personal career skills and abilities.

Processing Information:

1. Checks product inventory levels against use and production reports to detect and prevent loss and waste and to control laundry costs.
2. Compiles and checks the laundry production counts and other production monitoring processes and reports.
3. Checks laundry supply delivery paperwork for quality control against the quantities and products ordered.
4. Checks staff's work schedules and hours relative to work requirements to meet production needs and to assist in controlling overtime costs.

Judging the Qualities of Things, Services, or People:

1. Identifies needed corrective actions with laundry performance in accordance with policy and procedures.
2. Ensures that laundry quality and consistency meet the required guidelines set by policy and procedures.
3. Monitors all personnel and staff in the laundry areas to ensure that they meet the standards as required by policy and procedures.
4. Cooperates with others to meet work assignments.

Organizing, Planning, and Prioritizing Work:

1. Prioritizes and schedules daily, weekly, and monthly personal work activities.

Scheduling Work and Activities:

1. Develops, checks, and maintains laundry service staff work schedules in order to meet laundry service production operation's needs.

Communicating with Supervisors, Peers, or Subordinates:

1. Effectively communicates with other staff, supervisors, and offenders concerning events, activities, and policies related to laundry service to promote effective completion of work requirements and tasks.

Updating and Using Relevant Knowledge:

1. Attends and participates in all required in-service and pre-service training related to applying new knowledge to their job responsibilities.
2. Reviews policies and procedures for needed changes to improve service and operations.

Evaluating Information to Determine Compliance with Standards:

1. Competencies

   Competencies:

   1. Functional/Technical Competencies
   2. Directing Others
   3. Hiring and Staffing
   4. Business Acumen
   5. Process Management
   6. Learning on the Fly
   7. Technical Learning
   8. Organizing
   9. Perseverance
   10. Organizational Agility

   Knowledge:

   1. Administration and Management
   2. Clerical
   3. Economics and Accounting
   4. Computers and Electronics
   5. Customer and Personal Service
   6. Mathematics
   7. Production and Processing
   8. Public Safety and Security

   Skills:

   1. Listening
   2. Active Learning
   3. Critical Thinking
   4. Speaking
   5. Monitoring
   6. Management of Personnel Resources
   7. Judgment and Decision Making
   8. Reading Comprehension
   9. Complex Problem Solving
   10. Writing
   11. Time Management
   12. Coordination

   Abilities:

   1. Deductive Reasoning
   2. Time Management
   3. Problem Sensitivity
   4. Information Ordering
   5. Oral Comprehension
   6. Oral Expression
   7. Written Expression
   8. Written Comprehension
   9. Speech Clarity

   Tools & Equipment

   1. Personal Computer
   2. Adding Machine
   3. Copiers
   4. Telephone
   5. Fax Machine
   6. Printer
   7. Laundry Equipment