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IT Technician (Summerville Preparatory Academy)
•2 days ago
| Estimated Pay | $42 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Summerville, SC Summerville, South Carolina |
Compare Pay
Estimated Pay We estimate that this job pays $42.43 per hour based on our data.
$27.61
$42.43
$74.03
About this job
Job Description
Job DescriptionCompany Description
JOB PURPOSE: To maintain system availability, ensure effective user support, and maintain software applications to manage CSUSA operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintain system availability of critical and non-essential business systems
- Provide customer support through onsite presence and remote access.
- Monitor support requests to determine larger-scale issues.
- Inform supervisor of any issue out of the scope or skill range of Technician promptly.
- Maintain disaster recovery and prevention procedures.
- Participate, successfully, in the training programs offered to increase the individual's skill and proficiency related to the assignments.
- Review current developments, literature and technical sources of information related to job responsibility.
- Ensure adherence to good safety procedures.
- Perform other duties as delegated by Technician Supervisor.
- Follow federal and state laws, as well as company policies.
- Demonstrates enthusiasm and commitment toward the job and the mission of the company; supports company's goals and strategic priorities.
- Works and interacts with staff and relates to individuals at all levels of the organization; relates to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
- Ability to organize and manage multiple priorities.
- Ability to consistently be at work, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
- Strong customer orientation.
- Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; great phone etiquette.
- High performance teams and a strong team player.
- Strong track record for analyzing complex problems/issues, identifying patterns and recommending creative solutions.
- Proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.
- Associate's degree from an accredited institution or equivalent combination of education and experience.
- CompTIA A+ Certified
- Thorough knowledge of Mac computers
- 1+ year of experience and/or training in the field related to the title of the position.
- Must be able to transport self to various facility sites as required. If using own motor vehicle, must possess a valid driver's license and proof of insurance that meets the minimum standards of the State.
- Experience with complex systems and/or in an educational environment preferred; mastery in Student Information System (SIS) and other software used in the organization.
- Commitment to company values.
- Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
- Student-centered working conditions
- No physical exertion required.
- Required to sit for long periods of time.
- Travel within or outside of the state
- Light work: Exerting up to 30 pounds of force occasionally, and/or up to 15 pounds of force as frequently as needed to move objects.
Charter Schools USA is one of the oldest, largest and fastest-growing education management companies in the United States. Recently, AdvancEd awarded CSUSA the first Southern Association of Colleges and Schools (SACS) district accreditation for an education management company. We successfully manage high performing private and municipal schools for pre-Kindergarten through grade 12. We assist corporations, government entities, developers and nonprofit agencies with all phases of school design, planning, development, financing, construction, operations and curricula. We’ve also been instrumental in pushing forward legislative processes that have furthered education reform to help all students gain a high quality education.
While we are proud of our awards, we believe our greatest accomplishments are gaining a 95% plus satisfaction rate from parents and achieving a district “A” academic average for the last 6 years from the Department of Education. At Charter Schools USA, we always put students first in every decision we make. That philosophy, along with a certified and dedicated staff has placed Charter Schools USA as a leader in education management nationally.
While we are proud of our awards, we believe our greatest accomplishments are gaining a 95% plus satisfaction rate from parents and achieving a district “A” academic average for the last 6 years from the Department of Education. At Charter Schools USA, we always put students first in every decision we make. That philosophy, along with a certified and dedicated staff has placed Charter Schools USA as a leader in education management nationally.
Company Description
Charter Schools USA is one of the oldest, largest and fastest-growing education management companies in the United States. Recently, AdvancEd awarded CSUSA the first Southern Association of Colleges and Schools (SACS) district accreditation for an education management company. We successfully manage high performing private and municipal schools for pre-Kindergarten through grade 12. We assist corporations, government entities, developers and nonprofit agencies with all phases of school design, planning, development, financing, construction, operations and curricula. We’ve also been instrumental in pushing forward legislative processes that have furthered education reform to help all students gain a high quality education. \r\n\r\nWhile we are proud of our awards, we believe our greatest accomplishments are gaining a 95% plus satisfaction rate from parents and achieving a district “A” academic average for the last 6 years from the Department of Education. At Charter Schools USA, we always put students first in every decision we make. That philosophy, along with a certified and dedicated staff has placed Charter Schools USA as a leader in education management nationally.
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