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Night Auditor
•25 days ago
| Verified Pay | $16.50 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Clermont, Florida |
Compare Pay
Verified Pay This job pays $1.82 per hour more than the average pay for similar jobs in your area.
$11.86
$16.50
$17.97
About this job
As a Night Auditor at Exploria Resorts, you'll become part of a dynamic team known for its employee-centric culture. This is your chance to leverage your late-night productivity and core skills into a fulfilling career!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Night Auditor
Full Time
$16.50/Hour
11:00 pm-7:00 am, Weekends and Holidays Required.
Location: 17805 US-192 Clermont, FL 34714
Job Summary:
The Night Auditor will report directly to the Assistant General Manager and be responsible for the overnight audit process and accounting functions.
Responsibilities and Duties:
- Verify all revenue documentation.
- Ensure all revenue documentation complies with established policies and procedures.
- Follow all specified procedures to audit the shift closing of all front office staff.
- Produce accurate and timely reports and correctly handle all cash transactions.
- Follow all specified procedures to reconcile cashier’s reports with the food and beverage system each night, researching and posting any unresolved tickets from the day shift.
- Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts, and telephone revenue; assisting the preparation of all relevant to daily revenues.
- Transmit batch credit reports to credit card processor.
- Complete and transmit daily management and accounting reports and supporting documents.
- Coordinating and multi-tasking job duties in a busy environment.
- Handle front desk operations and switchboard.
- Resolve problems arising from guest complaints, reservations and room assignment activities.
- Reconcile daily receipts from all profit centers, including but not limited to hotel operations, mini golf, and food and beverage facilities.
- Greet guests warmly and provide guests with appropriate room assignments, room keys, and directions to the rooms.
- Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary.
- Answer incoming calls within 3 rings with an appropriate greeting.
- Provide feedback to the day shift on all current and pertinent information.
- Communicate current knowledge of local areas, attractions, and events to guests and team.
- Facilitate guest departures by providing accurate statements ensuring guest satisfaction and collecting all payments due.
- Monitor security activities and report as necessary.
- Enter and verify all wake-up calls for guests.
- Act as resort system liaison during night hour.
- Perform all Guest Service Representative functions as required; may assist in booking room reservations.
- Perform all Front Desk functions as required.
- Other duties as assigned by management.
Qualifications and Skills:
- Accounting experience preferred.
- Front Desk experience in a resort environment
- Exceptional communication skills
- Demonstrated history of reliability (attendance and timeliness)
- Available to work overnight
- High School Degree or equivalent experience
Physical Demands:
- Must be able to stand for long periods of time
- Must be able to lift up to 50lbs
- Must be able to push and pull up to 75lbs
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