Sales Support Coordinator

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description:

The Sales Support Coordinator is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to customers, operations, sales, and leadership teams.

Responsibilities:

• Accurately processes returns, credits, and customer rebills.

• Assists sales representatives and leadership with reporting needs.

• Serves as a reliable source of information for customers and field team.

• Supplements customer contact in absence of a Territory Manager

• Works in conjunction with both Operations Manager and sales. management to enable strong cross-functional processes.

• Prepares quotes, proposals, and ensures the full execution of contracts.

• Maintains accurate customer and order logs, records, and files.

• Tracks customer accounts and manages order fulfillment process.

• Tracks customer rebates and requests credit on accounts or payment by checks.

• Performs other duties as assigned.

Required Qualifications

• High school diploma or equivalent; and minimum of two (2) years of experience in customer service and/or sales support position

• Strong verbal and written communication skills

• Exceptional interpersonal and customer service skills

• Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities

• Strong analytical skills

• Demonstrated knowledge of Microsoft Office Suite

Preferred Qualifications

• Bachelor’s degree in Agriculture or Business-related field

#LI-Onsite

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

• 401(k) Match Retirement Savings Plan.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO).

• Holiday Pay & Floating Holidays.

• Volunteer Time Off (VTO).

• Educational Assistance Program (Tuition Reimbursement).

• Full Paid Parental and Adoption Leave.

• LifeWorks (Employee Assistance Program).

• Patterson Perks Program.
   

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.