Desktop Server Engineer

Innova Solutions is hiring for a Desktop Support Engineer for our client out of Richmond, VA. 100% Onsite - Richmond, VA. $35-40/hour (negotiable) W2 Long term contract with possibility to convert to Fulltime at some point. Tech keys - SCCM, Intune (some experience/knowledge) and PowerShell Or Power Scripts and Active Directory. This is a Tier 2+ and providing the care and feeding of the fleet of laptops (few desktops). Looking for self-motivation, strong problem-solving skills and excellent communication. Must be able to follow procedures. Innova Solutions is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. We are looking for individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician. The role is responsible for Desktop Support, and some AD group policy administration. Essential Duties and Responsibilities include the following. Other duties may be assigned. All work is performed with deadlines based on agency priorities. Image machines with Windows 11, following company procedures. Configure machines to meet individual associate needs, including user specific settings and personal software installation. Configure and support company applications installed on the laptop fleet. Deploy laptop and equipment to new associates. Facilitate Laptop and Monitor Refresh. Skills and Abilities Demonstrated ability to: Ascertain and meet customer expectations Work effectively and independently in a fast paced team environment where priorities can rapidly change Prioritize own work activities with minimal guidance and coaching Solve complex problems through discovery and analysis with minimal guidance Complete complex projects independently with minimal oversight and direction Manage competing priorities to meet goals Communicate effectively orally and in writing Provide, maintain and follow technical documentation Demonstrated comprehensive knowledge of the following tools/technologies: Windows 11 SCCM Service Desk Ticketing System Okta Active Directory Education and/or Experience Candidates must have 2 years Desktop Support experience. Senior experience on an Enterprise migration to Windows 11 and Active Directory. PAY RANGE AND BENEFITS: Pay Range- $35-40/hour W2 (Flexible) *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.