Install Coordinator

Express Employment Professionals is looking for a Full Time Office Associate and Customer Service Representative in the East Granby CT Area. 

PAY:
$24/hour 

#win2810

This Associate is expected To coordinate all installation and planned maintenance activities within 1 to 5 service branches ensuring the customer's needs are met in an efficient and timely manner while maximizing Technician efficiency / productivity and maintain district profitability.

Job Description 

• ·         Creation of new work orders and other work records with all necessary information to complete work.
• ·         Efficient scheduling and coordination of installation and PMP work through completion.
• ·         Deliver friendly and efficient service to customers.
• ·         Receives incoming requests for installation, screens them, gathers required information, and, following established rules, determines if we can accept the request or if additional steps (such as involvement of a Sales Representative or Installation Manager) are required.  As needed, directs information to the Sales Representative, Installation Administrator, and Installation Manager.
• ·         Secures Purchase Order for incoming installation work as required by established standards and customer requirements.
• ·         Reviews work order for any prevailing wage requirements.  If work requires prevailing wage, looks up and records applicable prevailing wage and fringe info.
• ·         Creates job number, prepares and maintains Work Order Records for installation and generate necessary work packages using company systems and processes.
•          Schedules and dispatches Technicians for installation, repair, and PMP jobs to best meet customer’s requirements

Minimum Requirements 

·         High school diploma or equivalent required, associate’s or bachelor’s degree in logistics or a related field preferred.

·