Busser - Reforma

JOB SUMMARY:

Our Bussers are relied on to provide memorable, thoughtful experiences through engaging with our guests, removing glassware with a smile, and anticipating the needs of each guest that visits us. We encourage our team members to be well-rounded and willing to do whatever it takes to keep us running smoothly. No matter what position you start in with us, you will have the opportunity to be cross-trained and will be encouraged to take on different positions within our team.

A Busser, is in charge of setting and clearing tables at a dining establishment to provide a clean and tidy environment for restaurant patrons. Their duties include removing used dishes, re-setting silverware and filling beverages for diners.

DUTIES/RESPONSIBILITIES:

· A team player with a positive attitude.

· Quick and flexible learner.

· Attention to detail.

· Communication and collaboration skills.

· Working with hot foods and beverages.

· Welcome and connect with every guest, provide friendly and personable service.

· Follow health, safety, and sanitation guidelines.

· Maintain cleanliness of the restaurant and restrooms.

· Learn and maintain knowledge of all our menus & products and demonstrate knowledge of dietary/allergy information and proper food handling.

· Accommodate requests from seated guests.

· Promptly clean tabletops, seating, and floors after each guest- Deliver food/drinks to seated guests.

· Handle varying levels of business volume with composure & a positive attitude.

· Perform all opening and closing duties assigned by managers.

· Flexibility and willingness to adapt to changes.

· Driven and self-motivated.

· Maintain customer privacy, behave with open-mindedness and cultural sensitivity.

· Contributes to long- and short-form integration proposals and topline concepts.

· Strong attention to detail and problem-solving ability.

· Implement quality assurance standards and provide accurate feedback.

· Ensure performance, reliability, functionality, and compatibility is up to company standards.

· Patience and the ability to maintain a professional demeanor.

· Performs other related duties as assigned.

· Enforce and follow health and safety precautions.

REQUIRED SKILLS/ABILITIES:

· Understanding of quality standards and health & safety regulations.

· Excellent verbal communication skills.

· Excellent interpersonal and customer service skills.

· Excellent customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Ability to function well in a high-paced and at times stressful environment.

· Ability to frequently lift, move and/or push up to 50 pounds without assistance.

· Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.

· Constant standing and bending.

· Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment.

· Carry / handle heavy trays.