Care Coordinator

We are currently looking for someone skilled at engaging and working with children, youth, and families with significant behavioral health needs to be a Care Coordinator.

PRIMARY DUTIES AND RESPONSIBILITIES                                         

• Coordinates services as the lead member of the care team by coordinating, attending and actively facilitating team meetings to monitor/assess case progress, appropriateness of services, and meet the safety and treatment needs of the child, youth and family.
• Identifies cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Coordinates family-based-services for children, youth, and families in their home, school, and community.
• Link service to families and support appropriate referrals to local community services and resources.

• Provides crisis response by phone and linkage to appropriate resources as part of an On-Call Rotation after regular business hours.
• Completes training in High Fidelity Wraparound and skills-based training to provide ICC and/or MCC and ensures maintenance of training and certification requirements.
• Utilizes Assessment, Care Planning and Coordination through the High-Fidelity Wraparound model to match the intensity of services to the needs of the children, youth and families.
• Ensures the utilization of the CANS for ongoing assessment to inform care planning and coordination and review care plan in accordance with coordination activities (OAC 5160-59-03.2). Updates services in care plan as children, youth, and family’s needs change pertinent to care plans and CANS assessments.

• Plans visits and attends scheduled meetings around family’s needs (i.e., work schedules, school activities, etc.).
• Develops collaborative relationships with partners and community resources tailored to meet the needs of culturally diverse healthcare consumers and family.
• Maintains fluency in systems and software pertinent to completion of required documentation and submission of required documentation.
• Participates in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components.
• Participates in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences.

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EDUCATION & EXPERIENCE

• Background in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field.

• Experience providing community-based services to children, youth, and their family or caregivers, family systems, community systems and resources, case management, child and family counseling or therapy, child protection or child development.

• Three years relevant experience with a high school diploma or equivalent; or
• Two years relevant experience with an associate’s degree or bachelor’s degree; or

• One-year relevant experience with a master’s degree or higher.

SKILLS & ABILITIES

Reasoning Ability

• Ability to maintain a high degree of empathy and compassion in meeting the needs of agency clients and client families.
• Ability to build strong bonds with employees to foster open, honest and candid communication.
• Ability to multi-task and maintain organization in a fast paced, changing environment.
• Ability to manage change in an organization reengineering its culture and approach to workload management.
• Ability to successfully operate with ambiguous guidelines where ethical decision will be required.
• Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFS proprietary information and sensitive situations.