Outside Golf Operations (Bag Staff)

Position Summary

Assists members with personalized service, attention to member details, golf bag handling/storage, member/guest arrivals, member/guest departures, and supports the professional staff with general golf operations. Provides a first-class golf experience for the members and their invited guests by maintaining the organization, setup and cleanliness of the golf cart staging area, the practice facilities, and all the necessary storage areas per established Club practices and standards

General Duties and Responsibilities

• Greet and welcome all members and guests upon arrival to the golf club. Assist members with golf bag handling, shipping receipts, storage and set-up on golf carts.
• Maintain the golf cart fleet cleanliness, readiness and proper operation per established Club standards.
• Clean and organize members and guests golf clubs, store in appropriate bag slots and maintain the cleanliness of the bag storage rooms.
• Clean, Setup and organize the practice areas daily (driving range, tees, chipping green, putting green and ball room).
• Stock, clean and maintain the on-course comfort stations with established beverage inventory and supplies on a regular basis throughout the day.
• Stock the starter building with scorecards, pencils, tees, ball markers, and repair tools as well as keep the starter building cooler stocked with beverages.
• Maintain the cleanliness of the Starter Building, Range Pavilion, Swing Studio, Ball Washing Room, Cart Storage Areas, Member Bag Storage Room, Guest Bag Storage Room and cart wash bay. These areas should always be clean and exemplary.

• Assists in the organization of the member's use of the river for fly-fishing.
  • Familiarizes themselves with the Club's polices and helps communicate those policies to members and guests.
  • Insists on no fishing waders in the starting area and directs members/guests to the proper staging areas for fishing.
  • Organizes golf carts and directs members/guests on proper etiquette and river access.
• Other duties as assigned
• Work closely with the Assistant Golf Staff and other departments. Foster an environment of teamwork.
• Always conduct oneself in a professional manner and maintain a professional image. Present for work daily in a proper, clean uniform, with approved, safe footwear. Take pride in personal appearance daily.
• Know and Adhere to all Club and Golf Department related policies and procedures.
• Exemplify the highest standards of professionalism, honesty, integrity, and general conduct.

Requirements

• Previous extensive customer service experience.
• High level of organizational skills.
• Previous Golf experience/knowledge and enjoys the game of golf.
• Strong verbal communication skills.
• Ability to drive club vehicles.
• Ability to use light machinery for club repair.
• Basic knowledge of computers and MS office software.