Customer Service Rep - CSR

Advanced Air Systems in the Gila Valley is calling all friendly and motivated customer service professionals to apply to join our amazing team as a full-time Customer Service Rep - CSR!

WHY YOU SHOULD JOIN OUR TEAM

We are a distinguished home services company that invests in our employees in a variety of ways. We pay our Customer Service Reps - CSRs a competitive wage of $15 - $25/hour with an opportunity for spiffs. Our team also enjoys great benefits, including health, dental, vision, a 401(k) with a company match, paid time off (PTO), paid holidays, paid sick days, and paid training. If we have your attention, please continue reading!

ABOUT ADVANCED AIR SYSTEMS

Founded in 2001, we are a locally-owned heating, air conditioning, plumbing, and electrical company that proudly provides customer-focused service to eastern Arizona including Graham, Greenlee, & Cochise Counties, and now proudly serving the White Mountain communities. We specialize in designing, engineering, and installing complete comfort systems and backup generators for owners of existing homes and buildings. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. We fix things right the first time and make people happy one call at a time! This approach has resulted in continuous growth every year since our founding.

In order to deliver the best to our clients, we must hire the best! We work hard to attract and retain the kind of people who we are proud to have represent us. In addition to competitive wages and benefits, we provide a great atmosphere to work in, continual technical training, and opportunities for advancement.

ARE YOU A GOOD FIT?

Ask yourself: Are you detail-oriented and organized? Do you have excellent interpersonal and communication skills? Can you work well with others? Are you self-motivated and willing to learn new things? Do you have a positive, can-do attitude? Are you willing to go the extra mile for our customers? If so, please consider applying for this HVAC office position today!

YOUR LIFE AS A CUSTOMER SERVICE REP - CSR

As a Customer Service Rep - CSR in our HVAC office, you are vital to our home services business. In our fast-paced customer-centric environment, you help our customers through the phone or in person. Making sure our customers have 5-star service experience, you promptly answer questions and handle any issues or concerns. You even have opportunities to offer our HVAC, plumbing, and electrical services and earn spiffs. With patience and professionalism, you build great rapport and establish strong customer relations. Helping others gives you a great sense of accomplishment. You enjoy offering services that improve the homes of our customers!

WHAT WE NEED FROM YOU

• Office experience
• Customer service experience
• Computer Experience

If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our HVAC office team!

Location: 85552