Help Desk Support Service Specialist - Senior

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Support Service Specialist - Senior for a Full-Time position. Essential Functions: Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers on any number of administrative functions supported by client's SharePoint applications. Make recommendations as to how MSD may be able to re-design its data management systems and processes to better serve the information needs of its customers. Improve cooperation, collaboration, communication, and commitment to exceptional organizational performance among managers and staff. Reinforce individual and organizational accountability. Experience Requirements: Extensive prior work experience in creating and managing SharePoint sites and financial management business systems (for example PRISM, FBMS) Prior work experience in government contracting (minimum 1 year) Experience or other information that demonstrates a high level of attention to detail when executing tasks Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture! #NAI #DICE