Medical Assistant/ Front Office Coordinator Talent Search

POSITION SUMMARY:

MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives. We now have over 35 locations across Central & South Florida and Texas, and currently serve over 35,000 Medicare Advantage and Medicare patients, with a total base of over 100,000 patients.

We are looking for skilled Front Office Coordinators and Medical Assistants that would like to join our provider-support team, and grow with us! If you fulfill either of the qualification requirements below, please apply to join our Talent Search Community. We have openings for this position across many of our clinics, and are looking to fill these roles as soon as they become available.

Benefits of working for MyCare Medical Group:
Competitive Hourly Pay Rates
Career pathway plans to grow in your healthcare career
Some continuing education and education reimbursement plans, depending on hiring manager discretion
Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
FSA and Life Assistance Program (EAP)
401(k) Retirement Plan
Health Advocacy, Travel Assistance, and My Secure Advantage
PTO Accrual and Holidays

Medical Assistant Qualifications & Responsibilities:

RESPONSIBILITIES:
Identify patients’ chief complaints and record observations in patient’s permanent medical record. Communicate to physician abnormal lab results
Assist patients in completing medical history forms and prepare patients for examinations & treatment by physician. Document all phone calls with patients. Return completed patient file to designated area
Perform height, weight, vital sign, and vision tests, recording them in the medical record
Conduct tests and procedures as directed, such as EKGs, non-stress tests, spirometer, venipunctures, skin punctures, strep screen, glucometer, and urine tests.
Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions; assist in the identification of psychosocial needs and consult with the health service provider.
Clean and sterilize equipment, stock patient rooms and labs with appropriate supplies. Maintain medical supply inventory.
Transcribe doctors’ orders and prepare appropriate requisitions, forms, and calls to pharmacy. Daily follow up of pharmacy messages.
Notify patient of any change ordered by the physician.
Ensure Physician signs charts, labs, prescriptions, diagnostics daily.
Maintain patient flow after check-in. Prioritize walk-in versus appointment based on conversation with patient.
Perform triage on patient as soon as chart is ready.
May assist more than one physician at a time.
Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.
May be asked to support other MyCare clinics; assignment will be based on supervisor discretion, within county of assigned "home" practice, and with applicable mileage reimbursement.
QUALIFICATIONS:
Medical Assistant Certificate issued by an accredited institution OR
One (1) year of experience working in a health care setting that includes direct patient contact OR
A combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities.
Bilingual in English/Spanish preferred but not required
Basic medical terminology, basic arithmetic, safe vein puncture techniques, and safe work practices in a clinic setting
Front Office Coordinator Qualifications & Responsibilities:
RESPONSIBILITIES:
Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary
Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels
Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients
Maintaining inventory of new patient forms and office supplies required for front desk activities
Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients.
Providing patients the proper documentation for quick referrals using preferred network
Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.)
Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments
Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times
May be asked to support other MyCare clinics; assignment will be based on supervisor discretion, within county of assigned "home" practice, and with applicable mileage reimbursement.
QUALIFICATIONS:
High school diploma or equivalent
1 year of experience within a medical office setting
Data entry and typing experience
Bilingual in English/Spanish is preferred
Knowledge of basic medical terminology is preferred

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