Office Manager - Full-time / Part-time

Job Title:
Office Manager (Area Specialist)

Location:
Nashville, TN


Job Summary: 
This position provides administrative support for 1-3 Customer Center locations. The Office Manager (Area Specialist) is responsible for supporting cash flow activities, employee health & safety, policy compliance, and facility oversight. Additionally, the position will provide assistance with HR and Finance related activities in the customer centers, and will report to Area Operations Manager, but assigned responsibilities may support objectives in the Sales, Service, or Operations areas of the office. 

Cash flow activities include the complete managing of customer invoicing requests, credits and billing requests, processing PO’s, accounts payable reconciliation. 
 
For Compliance and EHS, this position supports the regional EHS leader in fleet management, Gensuite reporting, compliance, accident investigations, workers compensation coordination with case managers, and green team initiatives. For HR, this role will support the regional HR Business Partner in processes such as onboarding, talent management (PMP, PDP), local regulatory compliance, time and attendance, and employee engagement initiatives. 

The Office Manager (Area Specialist) will support finance partners by providing assistance with contract compliance, accurate bonus compensation data, verification of triggers for growth, and periodic required reporting.

Responsibilities: 

• Coordinate resolution of disputed customer invoices, process portal invoices, manage credit memos, reconcile cash & credit card transactions, and assist with credit worthiness decisions.  
• Organize new customer account set-up and manage customer account changes. 
• Assist with new vendor account set-up, P-Card administration, and ensuring compliance with Goods Received Not Invoiced (GRNI).  
• Manage indirect purchasing to ensure Customer Centers are properly resourced (facility services, office equipment, and office & safety supplies)  
• Manage phones, process incoming and outgoing mail, and handle all office filing. 
• Completing customer/contractor forms/questionnaires and requesting certificate of insurance. 
• Manage training calendar and events including catering and supplies. 
• Ensures Area Customer Centers offers a professional environment that positively presents Ingersoll Rand to visiting customers and is a desirable work environment for employees. 
• Ensures employment and EHS regulatory compliance. 
• Work with Finance to manage data for reporting and decision making. Monitor policy compliance and address any discrepancies immediately. 
• Assist Area Operations Manager and staff with reports, special requests and projects. 

Qualifications: 

• High school diploma or GED required 
• Bachelor’s Degree in HR, Business Administration, or relevant field required or a combination of Associates degree and at least 5 years of office administration or other relevant experience in a sales environment. 
• Outstanding oral and written communication, including influencing skills. 
• Ability to virtually collaborate with peers in remote locations. 
• Financial acumen, problem resolution and data analytics skills are needed for success. 
• Proficient in MS Office; proprietary software proficiency will be required after hire. 
• Travel less than 10% 

What we Offer:
Ingersoll Rand offers a comprehensive benefits program that includes, but is not limited to:

• 401K (Matching up to 6%)
• Medical plans, Dental, Vision
• Vacation & Sick Leave
• Company provided short term & long term disability, life insurance and employee assistance programs.

Ownership Works Grant: When you have reached your one-year service anniversary with Ingersoll Rand, you will become eligible to receive a grant of restricted stock units (“RSUs”) that will equal 10% of your annual base salary in grant date value. The actual grant will take place either in the quarter of eligibility or the following quarter based on specified grant schedules. The RSUs will vest two years from the date of grant.


At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 
 

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