Sales Manager Automotive

Job Description

Job Description

Looking for a

Sales Manager

position that's as exciting as cruising down an open highway? We've got just the ticket! Join our dynamic team at a luxurious auto haven, where you'll be at the helm of sales excellence. We're all about creating unforgettable experiences for our cherished customers, and that starts with you bringing your A-game. We're looking for someone with a passion for service, a knack for collaboration, and a drive to achieve and exceed goals. Forget the same old grind – with us, you'll be part of a team that's revving up the auto industry with innovation and top-notch service. If you're ready to accelerate your career, buckle up and hit the gas pedal with us!

Responsibilities: High consideration for the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.

Train and manage the sales team to accomplish goals on F&I products that create a great ownership experience and increased consumer satisfaction.

Conduct and attend regular team meetings, review and set team and individual goals and sales department performance and strategies

Build out culture and team engagement. Motivate your team to achieve key goals, performance expectations ensuring that the monthly department targets and gross profit objectives are achieved or surpassed.

Promote and practice keeping detailed records of all interactions with customers.

Handle all customer queries and concerns with a genuine intent to solve their problem.

Personally strive for and promote within your team continuous growth and improvement by updating job knowledge by participating in educational opportunities and reading manufacturers’ publications.

Analyze business metrics to resolve shortfalls and implement action plans to elevate performance, driving business through a high-level of involvement in day-to-day operation.

Help teach and coach your team to overcome objections, close sales, and perform all other steps of the sales process.

Always maintain professionalism, tact, diplomacy, and sensitivity in order to align with the company's brand and image.

Qualifications Post-secondary diploma or degree and/or relevant experience

Minimum 2 years experience in a management role with a proven record of increase in customer retention, bottom line, and coaching centered people leadership skills.

Experience and willingness to cultivate strong working relationships with direct and indirect reports, inter-departmental managers and larger dealer groups to collaborate and support the entire business.

Detail and process oriented with strong problem solving, analytical and numerical skills.

Highly effective communication (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.

Excellent time management and organizational skills.

Excellent computer skills with proficiency in MS Office applications. (i.e., Excel, Word)

Exceptional work ethic, takes pride in providing exceptional customer centered service, always acting with integrity and with the best interests of the company in mind.

Growth mindset - open to continuous coaching, feedback and support in development both within your own role but also outwardly in how you lead your team.

Resilient and open to an ever changing environment and processes as the company continues to grow and adapt to an ever evolving market.

Experience working with KPI’s to determine areas of high and low performance and interest in continuous personal and professional growth.

Valid driver's license with a clean driving record.

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