Assistant Clinic Director

At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people, foster hope,
support choice, and celebrate success.

**HILL COUNTRY MHDD CENTERS IS OFFERING A $4,000 SIGN ON BONUS FOR THIS POSITION**

Help us help others:

The Assistant Clinic Director is under the direct supervision of The Clinic Director. This position will be located in Uvalde County, Texas and will be required to provide face to face services during operational hours and may require after-hours services. This position works closely with the clinic director to ensure that all aspects of the clinic operation are sound from day to day. This includes planning for staff shortages, allocating administrative support staff to fill gaps and where necessary providing administrative support and/or direct service to individuals in need. This position requires a credential of QMHP-CS along with completion of crisis training. This position would assist with the on-call rotation as necessary. This position is expected to carry a small caseload in addition to providing supplemental coaching and training to clinic staff to ensure quality services are being provided.

You will get to:

• Oversee training and operation of admin duties, to include:
• PAP, demo/financials, scheduling, customer service, payments, CPL reports/bills, gas/mileage logs, VA contract requirements
• Analyze workflow of admin processes to ensure services are provided in a timely, efficient, and trauma-informed manner
• Complete daily audit reports of scheduled doctor/NP appts. Coordinate scheduling of any needs, with an emphasis on updated demo/financials, ANSA authorizations, and PCRPs
• Oversee facilities maintenance and upkeep. Report all issues to Facilities Manager at OSC.
• Oversee virtual appointments and maintain effective communication with departments that require virtual services (VA, intake, FasPsych, other telehealth providers)
• Maintain QMHP credential, attain/maintain ANSA/CANS certification, and crisis certification
• Fill in as needed within the limits of the credential
• Model cultural competence, person-centered care, and healthy communication skills acknowledging person-centered culture toward team members, community partners, and individuals served
• Communicate daily with director on any issues that impact clinic flow, operations, individuals served, and community partnerships.
• Provide supplemental coaching and training to clinic staff to ensure quality services are being provided.
• Maintain a small caseload of individuals requiring direct services
• Fill in as the primary clinic supervisor in the event that the Clinic Director is unavailable

You’ll definitely need:

• A bachelor’s degree from an accredited college or Human Services
• Two years experience working in the mental health field or social service field which includes delivery of services to individuals with Behavioral Health Disorders
• A valid Texas State Driver’s License.
• Current automobile insurance and the ability to travel when necessary.

We’ll also want you to:

• Identify gaps in processes and work closely with other departments for process improvement
• Demonstrated ability to listen skillfully and collect relevant information
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong leadership skills with ability to motivate and encourage others
• Proficient with Microsoft Office Suite or related software
• Comfortable working with technology and can easily navigate new technology platforms
• Efficiently move through a to-do list and effectively prioritize and triage competing demands
• Passion for connecting individuals and families with excellent care
• Can successfully work remote
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to your team.
• Work autonomously to complete assignments.
• Work cooperatively with others and be punctual and consistent in attendance because your people will rely on you!

We’re excited to provide:

• PPO health insurance plan, with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you’re under the weather.
• Authentic and caring environment where folks care about each other.

We can pay you:

$30.23 per hour and benefits eligibility. This rate includes a base amount plus a critical access stipend FY2024