Support Staff (Host & Food Runner)

MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group, currently with 4 restaurant concepts located Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery and Jess Latin Grill & Tequila Bar.
Carnegie Library Special Events is our private event space seating up to 175 guests and is in the upper level of Jess.

Our butcher shop provides locally sourced meats while our commissary kitchen produces house-made products for each of our restaurant locations.

With 4 different concepts in 3 locations, there is something for every personality!

Multi-unit & multi-concept management experience is a plus.

We are looking for a friendly and energetic Support Staff to join our team! This position will train as a host as well as a food runner.

While hosting you will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests.

During your food running shifts you will be assisting the Chef in the expo window and taking completed food trays to the correct table where you will then hand out the correct dish to each guest.

This position is a hybrid position because it works in with both the Front of House as well as the Back of House.

You will learn lots of aspects of the restaurant in the position, you will assist in finishing garnishing food plates, completing orders on trays, and then taking the tray to the correct table.

You are their favorite person because you are bringing them food!

Responsibilities:

• Garnish food plates
• Complete orders on trays
• Assist chef in expo window
• Get anything a guest needs after delivering food
• Cleaning expo area
• Maintaining a sanitized working area
• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign and follow a seating rotation
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
• Answer the phone.
• Assist with taking to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

• Previous restaurant hosting or serving experience preferred. Any customer experience is a plus
• Friendly and customer-focused personality
• Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate in the expo window
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (sometimes over 50 lbs)

Complete our short application today!